Mario Salomón
Country Manager
Grupo Multisistemas de Seguridad Industrial
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View from the Top

Security Generates added Value for the Employee-Employer Relationship

Wed, 01/22/2020 - 09:01

Q: How has Mexico’s insecurity impacted its industries and what could be changed to enhance security within the industrial sector?

A: Insecurity in Mexico has increased in all industries, which has forced us to strengthen our protocols. In addition, there is no evidence that this increase in insecurity can be reversed despite all the efforts that are being made. One example is the appointment of the new National Guard. We are in favor of this strategy because we believe the military is the only institution with the capacity and discipline to combat organized crime in the country. We coordinate with this body for some of our activities in certain sectors, including mining. 

We are proposing the creation of a General Private Security Law so that consistent criteria can be applied throughout the country. There is confusion regarding the application of regulations due to the overlap of federal, state and municipal laws. Security in Mexico should be governed by a general law, which would also provide certainty to those involved in the industry. 

Q: What role does the automotive industry play in your service portfolio?

A: We work with some plants and suppliers in the automotive industry. It is one of Mexico’s booming industries and for that reason we would like to increase our participation in the sector. We have extensive experience in increasing the efficiency of rail services. Our solutions have improved delivery times in the industry.

Q: What are the main demands that you have identified in the automotive industry?

A: As in mining and other industries, we focus mainly on intramural protection. Another service for which we have identified significant demand is the protection of employees leaving the plant after work for the nearest public transportation stop. The areas where the plants are located can sometimes be dangerous. This service generates an added value for the employee-employer relationship.

Q: What are Grupo Multisistemas de Seguridad Industrial’s most demanded products and services in the Mexican industrial sector?

A: In terms of security, prevention is primordial. We believe that security is 80 percent prevention, 15 percent deterrence and 5 percent response. We not only protect facilities from external threats but also internal, such as petty theft, which is very relevant in industrial facilities. We have also increased our security activities in everything related to logistics and transport of materials.

Video surveillance cameras with motion detectors and drones are some of our most popular services. The GPS that we include in logistics services to enhance control of goods and transport units is also in demand. We are innovating in the sector and have developed our own facial recognition software as well. Technology is significant for us. The use of drones is common in our mining-related activities and we have the only private C5 system in the country. We offer products with state-of-the-art technology that differentiates us from the competition. 

Q: What is GMSI´s strategy to attract and retain human capital and what are the main challenges it encounters? 

A: It is not just about attracting talent but using those human resources well. Due to the characteristics of the industry, we also have to be more demanding. For example, in the mining industry we only hire one of every 20 candidates; in other industries, one in 10 is hired, on average. We are much more careful with our testing procedures and hire people who are not from the area where the activity takes place in order to avoid possible conflicts of interest. 

When hiring personnel, we have 22 internal filters, such as socioeconomic studies, criminal record checks, psychological exams and polygraphs. Most of our workforce is armed, so our protocols are scrupulous. We are very clear about the situations in which one of our employees can use a weapon and how to use it.

Q: GSMI has 34 subsidiaries across the country. What advantages does this structure offer to your customers?
A: Our decentralization is a result of geography because we seek national coverage. Many of our clients have facilities in different parts of the country and decentralization allows us to serve them in the best possible way. However, the security protocols and hiring processes are the same throughout the country. Obviously, we have the ability to adapt to the needs of our customers depending on the state or municipality.