Grupo Coppel to Invest MX$14.3 Billion in 2026

Grupo Coppel announced a MX$14.3 billion (US$840 million) investment for 2026 to accelerate its omnichannel retail strategy, expand its physical footprint, and modernize its digital infrastructure. The expenditure marks a significant phase in the company’s broader MX$80 billion five-year transformation plan, which aims to double digital sales to 20% of total revenue by 2030.

The 2026 investment is allocated across three strategic pillars: 43% (MX$6.2 billion) for commercial infrastructure, 31% (MX$4.5 billion) for technological transformation, and 26% (MX$3.6 billion) for energy transition and sustainability initiatives.

“This investment reflects our commitment to Mexico and allows us to advance toward consolidating a more agile omnichannel platform, while fulfilling our purpose of improving the lives of millions of Mexican families,” said Diego Coppel Sullivan, CEO, Grupo Coppel.

Physical Infrastructure and Employment

A central component of the 2026 budget includes the opening of more than 80 new stores and the remodeling of approximately 100 existing branches and distribution centers. By the end of 2026, the company expects to operate 2,000 stores nationwide.

 The expansion will introduce specialized formats, including motorcycle agencies and fashion-focused boutiques, to diversify the retailer’s product offering. This growth is projected to generate 2,500 new direct jobs,  strengthening a workforce that already exceeds 130,000 employees. Grupo Coppel ranks among Mexico’s 10 largest private-sector employers.

The physical expansion builds on 2025 initiatives targeting growth in the State of Mexico, the Southeast, and the Bajio region. Despite ongoing macroeconomic uncertainty, the company is targeting annual real revenue growth of between 5% and 10% through the end of the decade.

Digital Transformation and E-Commerce

Grupo Coppel has earmarked MX$4.5 billion in 2026 to further integrate its commercial, digital, and financial channels. This follows the October 2025 launch of a redesigned e-commerce platform aimed at delivering a more seamless, secure, and personalized user experience.

The updated Coppel.com platform and mobile application introduced more than 200 new functionalities, including:

• Advanced biometrics: Fingerprint and facial recognition for secure authentication and transactions.

• Unified shopping experience: The ability to save products and shopping carts across multiple devices.

• Comparison tools: The option to compare up to four products simultaneously using enhanced filtering capabilities.

• Real-time tracking: Instant order confirmations and live delivery monitoring.

“With this platform, we are taking a decisive step in Grupo Coppel’s digital transformation,” said Gloria Canales, Corporate Director of E-commerce and Omnichannel Strategy. “It allows us to evolve alongside our customers by offering faster, safer, and more personalized shopping experiences.”

The digital ecosystem is supported by more than 4,000 in-store kiosks that connect physical shoppers to the full online catalog. The company plans to leverage artificial intelligence (AI) to optimize logistics and supply chain operations, enabling deliveries to 98% of Mexican postal codes within three days.

Financial Services and Sustainability

The technology investment also seeks to strengthen BanCoppel, the group’s financial services arm, which serves more than 12 million clients. Grupo Coppel plans to integrate over 3 million additional users into the formal financial system by 2030 through expanded digital banking solutions, including credit applications and payments processed via its app, website, and WhatsApp.

Aligned with global ESG (Environmental, Social, and Governance) standards, Grupo Coppel has allocated MX$3.6 billion to sustainability initiatives in 2026. The company aims for 30% of its total energy consumption to come from clean sources by 2030.

By the end of 2026, Grupo Coppel expects to operate 900 solar-powered facilities, up from 700 in 2025, and 1,100 sustainable vehicles—including hybrid and electric delivery units—compared with 500 in 2024.

AccessMás Rebrand and Financial Inclusion

In 2025, Coppel Access officially rebranded as AccessMás to address the high costs associated with traditional check-cashing and remittance services, which disproportionately impact Latino workers in sectors such as agriculture, construction, and hospitality.

The platform introduced a streamlined two-tier account structure designed to reduce documentation barriers:

• Remittance-Only Profile: Offers a rapid, “ID-optional” process to send funds to Mexico and five other Latin American countries. Recipients can withdraw cash at more than 10,000 physical locations—including OXXO and BanCoppel—or receive funds directly into digital wallets such as Mercado Pago.
   

• Full Wallet Profile: Functions as a comprehensive digital banking alternative, providing a Visa debit card and FDIC-insured accounts without requiring a U.S. Social Security number. Users may register with a valid identification document from their country of origin and deposit funds via cash, direct deposit, or peer-to-peer platforms such as Venmo and PayPal.

“We heard firsthand the need for solutions that help workers retain more of their hard-earned income,” said Orlando Villanueva, Director of Growth, AccessMás. 

The 2030 Vision

The 2026 investment represents a cornerstone of the MX$80 billion “Plan de Transformación 2030,” unveiled in June 2025. The strategy assumes stable inflation and steady national economic growth over the medium term. While current market conditions remain complex, the company reaffirmed its “Hecho en México” (Made in Mexico) commitment, noting that 60% of its suppliers are domestic.

Operating in more than 630 communities, Grupo Coppel’s recent brand refresh reflects its transition from a traditional department store model to a technology-driven retail and financial services platform.

“There is full confidence in Mexico,” Diego Coppel said during the presentation of the five-year plan. “The current conditions are challenging, but the medium-term outlook is promising.”

The combination of physical expansion—reaching 2,000 stores—alongside ambitious digital growth targets positions Grupo Coppel to compete with both domestic supermarket chains and global e-commerce platforms. The company continues to leverage its extensive physical footprint as a last-mile logistics advantage and as a cash-based payment collection network—an important differentiator in a market where proximity and cash transactions remain central to consumer behavior.