STORY INLINE POST
Q: As the HR and Operations Manager at WTS Energy, what are your main responsibilities and how do you ensure their achievement?
A: As the HR and Operations Manager, my daily objective is to effectively manage the direction of the company. My responsibilities include overseeing operations with our clients, managing our human capital, overseeing strategic planning and work relations, as well as supervising the health and safety of all our employees. This is in addition to implementing strategic plans for company and employee development. To achieve success at WTS Energy, we have welcomed change by implementing and developing best practices. We continually improve our company to ensure it remains an excellent workplace, where growth and development are deeply cherished.
Q: What does having successful communication between different departments of the company mean to you?
A: Successful communication between different functions or departments contributes to organizational efficiency, informed decision-making and a collaborative work environment that ensures all members of the company are on the same page. In addition, having a strong communication strategy is essential for problem-solving, capitalizing on opportunities and maintaining cohesion within the organization. Moreover, successful internal communication results in greater positive impact in regard to clarity, transparency among colleagues and mutual respect. In general, these factors lead the company to achieve its goals.
Q: What strategies have you implemented at WTS Energy and how do you create added value in your industry?
A: Through my tenure at WTS Energy, I have developed and implemented a series of strategies to increase the continuous operation of our company. These include:
Regulatory Compliance: We remain up-to-date with industry regulations and standards, assisting companies in complying with safety and environmental standards. We focus on remaining proactive to any changes that affect local regulations while ensuring their effective implementation.
Sustainability: We help companies adopt sustainable practices and promote corporate social responsibility.
Customer Service: We provide exceptional customer service, ensuring that the needs and expectations of our clients are met. In addition, we consider best practices and compliance with regulations.
Professional Development: We provide professional development programs and continuous training to our staff, helping them stay current with the latest industry technologies and practices.
Industry Specialization: We focus on delivering human resources and consultancy services tailored to the energy and oil industries, including the recruitment of highly specialized and technical professionals.
These are just some of the strategies that WTS Energy provides to our employees and the oil and gas industry.
Q: How is the success of a project measured at WTS Energy?
A: The success of a project is measured through Key Performance Indicators (KPIs) and results that reflect company objectives and stakeholder satisfaction (both clients and employees). Our goal is to evaluate each stage of the project, from development to implementation, and subsequently analyze if the project has been completed efficiently and effectively. Collaboration and communication between departments, including the operations and human resources teams, are essential to successful personnel management and to ensure legal compliance.
Q: What are the main challenges in human resources management in the energy and oil industries in Mexico?
A: The challenges are mostly technical and highly regulated. These include:
Occupational Health and Safety: Workplace safety is a critical priority in the energy and oil industries due to many inherent risks. Effective management of occupational health and safety is an ongoing challenge.
Regulations and Compliance: The industry is subject to various government regulations and environmental standards that must be rigorously adhered to. Ensuring compliance and proper data management is a significant challenge.
Investment in Employee Development: Training and skill development are essential for the industry; nevertheless, it can be costly and time-consuming. Keeping employees up-to-date with the latest technologies and practices is an ongoing challenge.
Diversity and Inclusion: Promoting gender and cultural diversity in an industry that is historically dominated by men and a monocultural environment can be a significant but necessary challenge.
Safety and Compliance Culture: Fostering safety and compliance at all levels of the organization is crucial. This requires effective communication and a constant commitment.
To address these challenges, companies in Mexico’s energy and oil industries must develop robust human resource management strategies that include specialized talent recruitment and retention, skill development, occupational safety, regulatory compliance and adaptation to technological and environmental changes. Collaboration between human resources and operations teams is essential in order to overcome these challenges and ensure long-term success.
Q: How do you address diversity and inclusion in your company, especially in an industry historically dominated by certain demographic groups?
A: Undoubtedly, diversity and inclusion are essential challenges that foster a culture of equality and leverage available talent. At WTS Energy, we have implemented various strategies in different areas to address diversity and inclusion in the energy and oil industry in Mexico:
Senior Management Commitment: High-level leadership must be committed to diversity and inclusion.
Inclusive Recruitment: We implement inclusive recruitment practices, which include seeking candidates from diverse backgrounds, eliminating biases in the selection processes and promoting equal opportunities for all.
Inclusive Culture: Foster a culture of inclusion where all employees feel valued and respected.
Inclusive Policies and Procedures: Review and adjust internal policies and procedures to ensure they are inclusive and do not discriminate against any group.
Promoting diversity and inclusion in an industry historically dominated by certain demographic groups is an ongoing process that requires long-term effort and commitment. However, it can yield significant benefits, such as attracting a diverse talent pool, enhancing innovation and decision-making and strengthening the company's reputation.
Q: What do you consider to be the main differentiator of WTS Energy as a specialized services company?
A: Our company has continuously evolved over the years by having a track record that adapts to market needs. As a result, we have become a global company with a significant impact on the market.
WTS Energy differentiates itself from other companies by actively engaging in every stage of our projects while understanding the unique needs of the industry. Every year, our organization gets involved in sustainability-related issues. For instance, this year, we are strongly committed to clean energy and to inclusive and sustainable economic growth for all. This commitment aligns with our compliance with regulatory norms and standards in Mexico, where WTS Energy is playing a leading role.
In addition to these initiatives, what differentiates us from our competitors are our personnel and compliance standards. We provide our clients with the highest level of services run by very talented and prepared local project staff, which is aided by our international staff and backed by our internal and local finance, as well as recruitmnet in operation teams. In addition, we focus on full compliance that abides by implemented governmental platforms such as SISUB, ICSOE among others, these makes us a preferred supplier for the oil and gas industry.