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Power Protection Solutions Are Essential in the Digital Era

Alejandro Sánchez - CyberPower Systems


María José Goytia By María José Goytia | Journalist and Industry Analyst - Tue, 04/05/2022 - 09:53

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Q: Why is it important to have an uninterruptible power supply?

A: Historically, the energy quality in Mexico has never been the best. Factors like urbanization or the weather have affected energy quality. All the technology that surrounds your home, business, or industry needs to be provided with clean, high-quality and uninterruptible energy. We manufacture electrical devices that prevent power outages, electrical surges and voltage spikes. When you implement power-protection solutions you ensure the continuity and quality of all home and office operations and activities. The pandemic strengthened the relevance of having reliable energy supply because homes were transformed into operation centers for productive activities, where technological devices became crucial for the fulfillment of our daily tasks. Therefore, power-protection services guarantee that, independently of the quality of the energy outside, operations inside your location will be safe.


Q: What are some success stories for CyberPower in Mexico that reflect the company’s added value?

A: One of the advantages of power-protection solutions is that they are more like a commodity. All electronic devices, such as telecommunications equipment or surveillance systems, need to be fed with clean and constant energy, which is why it is so critical to have a power-protection solution. Regarding the implementation of our solutions, the healthcare sector stands out. During the past two years, millions of people have sought medical attention at hospitals. All the medical equipment that helps keep patients alive needs to be secured by a power-protection device. Another segment that strongly benefits from our solutions are data centers. Due to the recent acceleration of the digital transformation, societies have evolved toward remote work and, therefore, the need to use cloud-based applications and other technologies backed by large data centers has increased. The data center industry has been growing in Queretaro and requires many data protection solutions.


Q: What has Queretaro’s role been in the positioning of Mexico within the data centers industry?

A: About 15 years ago, Queretaro became a prominent location to open and develop data centers. Today, there are at least five large projects in Queretaro that include top global providers, such as Microsoft and others from Brazil. Mexico is positioning itself as a technology hub for Latin America. The Queretaro government has been very supportive, since it has invested large sums to provide the infrastructure needed to attract foreign investment for the industry. This past year, the data center business in Queretaro became a leading contributor to the state’s GDP. There are many expectations to grow the business, attract investment and become more strategic in the global business, since data centers can provide support locally, regionally and globally. In addition, the recent administration in Queretaro created an Energy Agency that will work to connect CFE with the private sector working in the data centers industry. This is a great opportunity for the government to invest in and develop this sector and to take care of the future of energy generation, with an eye toward green solutions that can provide reliable energy supply for the industry.


Q: How does CyberPower implement its solutions for new clients?

A: Based on our business model, we offer various types of development training to extend our tech support and assist all customers. We offer different service centers nationwide that provide 24/7 customer service in case an issue arises. After more than 30 years of developing these technologies, we have become experts at providing uninterrupted services. For example, if one unit fails, our nonstop solutions work to replace the failing unit. We have solutions that are specifically for critical operations. We provide the product that best suits our clients’ business needs. For a residential user, you may have a single backup unit but a data center will need nonstop solutions with a robust system, a software platform and a cloud-based solution. Our goal is to make sure that if something fails within the process, we can react on time. Our components are functional: if one component fails, the system still works.


Q: What is your forecast for CyberPower in Mexico for 2022?

A: We have a very optimistic perspective. Even during the pandemic in 2020, we grew our business substantially. For 2021, we posted record growth. We only have optimism for this year, not only regarding the growth of the power-protection industry but also in terms of the growth of all IT providers and manufacturers, as they too experienced a recovery year in 2021. We think 2022 will be as good as last year or even better. The main challenge that we are facing is the scarcity of raw materials and electronic components to manufacture the large volumes of units that the market demands.


CyberPower Systems is an international company with more than two decades of experience manufacturing power-protection equipment for domestic, industrial and corporate facilities, offering a wide range of solutions to safeguard critical equipment and valued data.

Photo by:   CyberPower Systems

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