José Luis Jacques
Director General
View from the Top

Clean Practices for a Bright Future

Wed, 09/05/2018 - 11:58

Q: Why is Lavartex the best option for renting and washing specialized textiles for the health industry?

A: We are a company with more than 96 years of experience delivering a solution of rented and laundered textiles in three commercial divisions (hospitality, healthcare and uniforms for industries). Our added value is our accumulated expertise, in addition to our nationwide coverage, 10 industrial laundry plants, eight distribution centers and a cutting and sewing facility. We like to invest in quality and in creating a world-class service for our customers, to whom we provide a solution that minimizes operating costs and maximizes several qualitative values such as hygienically clean products, sterilized textiles, security of continued furnishing and clean green services. Also, we are a member of the Textile Rental Services Association of America (TRSA).

Q: How does the Lavartex Quiropaq brand adhere to the quality and hygiene demands of the industry?

A: Our product-service Lavartex Quiropaq satisfies the cleaning needs of large, small, public or private health institutions. It provides sterilized textiles for the operating rooms. Our services are the best, regardless of the size or type of client because our commitment is the same for everyone. All our product-services are backed by sustainable practices, with low water consumption and high-end cleaning technology.

Q: What is the proportion of clients that Lavartex has with private and public health institutions?

A: Our demand is measured by the nature of the Mexican health system where approximately 65 percent of services are concentrated in the public sector and 35 percent in the private sector. Lavartex works with both the public and private healthcare sectors according to rigorous standards and procedures that are backed by international certifications. We are certified in Hygienically Clean (TRSA), ISO 9001, ISO 14000 and quality environment (PROFEPA); we are also a Socially Responsible Company (ESR). Through these certifications, we assure our customers that a third party validates our quality and service. In Mexico, there is a very basic regulation of inspection of companies that 

offer laundry services, which is why we are one of the few companies that offer a validated world-class service. This also provides added value to our customers.

Q: Why is Lavartex the best partner for those hospitals and institutions that endorse the best practices in the industry?

A: Hiring Lavartex’s solutions can lead a health institution’s own promise laundry (OPL) to move from being a cost center to an income center, since the resources allocated to the cleaning and control of textiles can be assigned to other relevant areas of investment. Lavartex meets the needs of different hospitals, which makes us the best partner to save time and maximize hospital performance.

Q: How important is technology to the services Lavartex offers?

A: We use state-of-the-art technology to guarantee the quality of our hygienically clean solutions, which are also environmentally friendly. We are considered a green company because all our laundry systems are carried out according to a strict water-saving protocol. While a conventional washing machine uses between 35 and 45 liters per kilogram of laundry, Lavartex uses only 6 liters per kilogram.

Q: What are the company’s three main goals for 2018?

A: We will continue to expand nationally because we still have opportunities for growth in all the divisions in which we participate. Also, Lavartex plays a key role as a leader in shaping the regulation of the laundry industry. The company expects to continue implementing the concepts of hygienic cleaning and sterilization in Mexico because there is still a large gap in these services. If all the companies in the sector move toward complying with the regulations of the most developed countries, we believe