A Comprehensive Approach is Key for an Effective Transformation

Q: What is the unique added value that Skye Group brings to its clients and partners?

A: Over the past 15 years, we transitioned from being merely a software development company to becoming a partner or consulting entity across various industries. Over these years, we have found a method to truly understand the client’s needs through a comprehensive innovation management methodology. Based on that, we propose solutions that can be implemented in the short, medium, or long term. When we develop technology or carry out digital transformations, we do not focus solely on technology; we also consider company culture and the way we transfer knowledge so employees can use it effectively.

The unique value we offer lies primarily in our role as a partner. When we collaborate with companies on technology, we approach it as a long-term relationship. We commit to working across all areas of the company, not solely the IT department, but also marketing, finance, and HR. Digital transformation encompasses the entire organization, not just the technology department, which is a common error leading to project failures. Our role is to engage with clients from the outset, to be passionate about their vision, and to co-create technology. This partnership approach goes far beyond simply providing custom software.

Q: What new strategic direction will Skye Group pursue following the appointment of Catherine González as Global Director?

A: Under the previous director, we focused on building the foundational culture and innovation methodology. We aimed to expand beyond a national or regional company and evolve into an international innovation-driven enterprise.

Catherine González brings extensive experience in HR and she established an innovation culture within our company, identifying the value of each individual and fostering their development. She is recognized among the top 100 HR professionals in Mexico. Her vision is to grow the company exponentially, ensuring that all employees are passionate about the products we create and that the company becomes a global leader in innovation. 

Her vision has reshaped the company, promoting global expansion into seven countries this year, while maintaining the core culture established 15 years ago. This will protect our employees’ quality of life while fostering passion in their work.

Q: How is Sky Group strengthening its international presence?

A: We began by forming strategic partnerships. We formed a partnership with a major company located in Tokyo, focusing on AI and human-centered innovation. In the European Union, Catherine González relocated to Barcelona to expand our operations across the continent, emphasizing smart tourism and smart city initiatives.

In Latin America, we are present in Ecuador, Chile, Costa Rica, Colombia, and Peru. Our objective is to transfer global knowledge and technology to the region, which has historically been underserved. For example, in Ecuador, we established an innovation center in HealthTech, leading to the first Holoscopia (Spatial Computing with medical towers) surgery performed worldwide using our methodologies. These initiatives reflect our commitment to fostering global and regional innovation.

Q: What are the main barriers preventing the adoption of new technologies in Mexico?

A: Hospitals often hire technology teams but fail to integrate them fully with medical operations. Hospitals are traditionally reactive, addressing problems only after they occur, whereas the world is moving toward preventive healthcare.

The lack of collaboration between technology providers and healthcare institutions limits technological adoption. For example, patient discharge from insured hospitals can take between four and 24 hours due to procedural inefficiencies. Integration of technology with medical services, insurance, and pharmaceutical systems is fragmented. Our approach is to establish true partnerships with hospitals, aligning future visions and co-developing technological solutions.

Q: What are your expectations for the recently inaugurated Innovation Center in Artificial Intelligence and Spatial Computing, built in partnership with the Universidad Autónoma de Nuevo León? 

A: Universities in Mexico often produce research and patents that do not reach the market. We established an open innovation center to allow students to engage in real projects involving spatial computing and AI. Spatial computing combines virtual reality, augmented reality, and AI. It allows the user to perceive the physical world enhanced with digital overlays and intelligent contextual information. For example, AI can identify objects or people, describe their properties, and provide actionable insights. Spatial computing represents an evolution toward extended or mixed reality, integrating visual and data-driven experiences in a single interface.

The center provides hands-on experience to students, enabling them to innovate and compete globally. For example, students from the center created a robot that won first place in a national competition and fourth place in an international one. Through partnerships and modest investment, we empower students to develop technologies that can be applied across industries, particularly in healthcare, where we aim to enhance surgical procedures and hospital efficiency.

Q: How does Skye Group foster employee engagement and innovation?

A: From the company’s founding, we have emphasized passion, teamwork, and collaboration. Time is limited, so individuals should pursue work that inspires them. We prioritize quality of life and employee engagement, fostering pride in accomplishments. This culture encourages innovation, participation, and community, ensuring that contributions continue to impact the organization and society even beyond one’s tenure at Skye Group.

Skye Group is a Mexican innovation and technology company that partners with academic institutions and global organizations to drive transformative projects across different sectors.