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Spotlight

IGSA Medical: Challenging the Status Quo in Healthcare

Fri, 09/20/2019 - 09:40

Timely and comprehensive patient care is the central axis for improving quality of life. IGSA Medical focuses on providing comprehensive health solutions through the construction of hospital infrastructure, equipment, operation of comprehensive medical services and nonmedical services. All its services are geared toward quality and warmth of service, with care regulated by the most stringent national and international standards that guarantee the patient a dignified experience and improvement.
In nearly 10 years of operation, the company has accomplished a multifaceted approach and established a strategy to treat chronic renal failure patients based on training for employees, creation of multidisciplinary teams and inclusion of patients’ families as key components.
Employee training has enabled IGSA Medical to contribute to community development and to place certified experts at the service of patients and their families. Together with highly renowned educational organizations and the Ministry of Labor and Public Welfare, the company has developed an ideal breeding ground for doctors, nurses, social workers, nutritionists, psychologists and administrative employees, with the sole purpose of providing integral attention to the patient, from a physical, mental and social perspective. In addition to complying with an inclusion protocol, all newly admitted collaborators are part of teams with different academic profiles and experiences to provide a holistic treatment to patients.
Participation of families is also key to ensuring a positive environment for patients because they are the ones who accompany, assist and ensure treatments are followed. IGSA Medical has developed several events to incorporate the patients’ community and to provide training for patients, their families and others close to them to improve the patient’s quality of life.
This holistic approach is supported by technology and in-house developments for patient registration and surveillance, process automation at critical points and database development. IGSA Medical’s philosophy has allowed the company to build a presence in 14 hemodialysis hospitals in Mexico to help in the care of patients with chronic kidney disease, serving more than 1,200 patients monthly through more than 15,000 renal replacement therapies.