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Spanish Giant Makes Mexico its Spearhead for Healthcare Division

César Valle - IDOM
Director General

STORY INLINE POST

Wed, 10/10/2018 - 16:21

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Q: What is IDOM’s value proposition for the health sector?
A: IDOM is a professional services company. Over many years, we have built strong capabilities in hospital infrastructure, mainly in the design and project management of hospitals. As of 2018, IDOM had participated in the construction of 80 clinics and hospitals around the world.
The company also has a manufacturing/logistics division that has worked closely with the pharmaceutical and medical devices segments. We also have an active consultancy area, which has closely worked with public health departments, mainly in Spain, Mexico and Colombia. Considering our previous experience, we decided to launch a division specialized in healthcare services, which combines our capabilities with a team of professionals with medical, biomedical and pharmaceutical backgrounds.
Q: What main services will this division deliver to both the public and private sectors?
A: This division is operational and we are already developing projects alongside the Inter-American Development Bank and Banobras. In the future, we will work with both the public and private healthcare sectors. In the former, we will focus on the development of public policies and the incorporation of technology and equipment. Our clients will be mostly public and governmental institutions, such as IMSS, ISSSTE and the Ministry of Health.
In the private sector, we will focus on pharmaceutical and medical devices, which will require management consulting, logistics and manufacturing services. We also plan to work with private hospital groups and insurers. Another interesting industry in Mexico is pharmaceutical retail, with pharmacy chains such as Farmacias del Ahorro, Farmacias Benavides and Farmacias Guadalajara, all of them with very specific logistics needs.
Q: What is IDOM’s strategy to increase its penetration in the private healthcare sector?
A: We have developed several strategies. The first is through our work with industry associations, such as Funsalud, the Business Coordinating Council, CANIFARMA, AMIIF and the Mexican Hospital Council (CMH). We are also participating in industry events and work very closely with universities, NGOs and other industry participants.
Q: What logistics advantages do manufacturing companies and pharmaceutical retailers get from allying with IDOM?
A: IDOM supports two crucial operational aspects of manufacturing companies: manufacturing and logistics. No company describes its logistics or manufacturing processes as perfect, so opportunities to work always arise. The interest of pharmaceutical retailers lies in their warehouses, which often require automation and optimization processes. There is little competition in this sector, since there are few Mexican companies with the capacity to offer integral services.  
Q: Which areas should the new federal government prioritize in terms of public policy and how does IDOM plan to support the administration?
A: There are several recurrent topics in healthcare, such as providing universal access and more affordable medications to those who need them. I believe public policy should focus on the integration and optimization of services, which would have an impact in the short-term.
The sector needs to develop stronger planning strategies for public infrastructure developments; several institutions develop their own infrastructure projects independently and these buildings often are underused due to poor planning. The construction of this type of infrastructure requires a large investment but operation and maintenance are often left unfunded, making these hospitals or clinics inoperative in a very short time.

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