GenAI as a Competitive Edge: The Autonomous Customer Journey

As the world seeks to transition to cleaner energy sources and geopolitical tensions continue to arise, the Mexico-Canada relationship becomes increasingly strategic due to the expertise of both countries in the mining sector, as well as their geological potential, notes Canadian Ambassador to Mexico Cameron McKay.

GenAI is reshaping e-commerce as agentic commerce rises, with AI agents handling product discovery and transactions.

Mexico gears up for the FIFA World Cup 2026, a logistics test and major opportunity across retail, payments, and mobility

Mexican retailers adopt WhatsApp Business and AI to deliver faster, personalized service as conversational commerce gains traction

Mid-sized Latin American retailers shift from GenAI pilots to deployment, using autonomous agents to unify sales funnels

TikTok Shop drives product discovery and conversion, reshaping search toward entertainment-led, in-app commerce

Mexico’s retail shifts to maturity as e-commerce reaches 17.4% of sales, but rising CAC pressures growth

Mexico’s digital economy shifts to security-by-design as fintech and retail expand cybersecurity and digital ID, say leaders at #MERS2026

Retail and e-commerce leaders push standardized data integration to replace legacy systems and improve efficiency

Daisytek drives circular tech and trade-in programs to extend lifecycles, attract consumers, and boost revenue in mobile

Mexico’s e-commerce boom makes logistics a key competitive driver beyond transport, spanning forecasting and fulfillment

In Mexico, low credit access contrasts with installment use, driving BNPL growth among millennials and Gen Z, says Aplazo’s Giussepe De Simone.