Image credits: Charles Deluvio
News Article

DiDi to Collaborate With C5 for Safer Travel

By Jorge Ramos Zwanziger | Tue, 03/16/2021 - 10:16

DiDi just signed a collaboration agreement with the Ministry of Security of the State of Mexico to connect with the state’s Control, Command, Communication, Computing and Quality Center (C5) within the framework of the company’s initiative “DiDi Mujer,” which was designed to offer better protection for women who use this platform, reported Expansión Política.

The measure aims to give both riders and drivers the option to report incidents through an “emergency button” that will immediately put them in touch with DiDi’s Security Center. If necessary, the app will instantly rely on the information to the C5, which will provide support through its 20,000 security cameras, 55 highway arches with car plate recognition and over 73,000 employees of the Ministry of Security of the State of Mexico, reports Milenio. These services will be available in the municipalities of Ecatepec, Tlalnepantla, Nezahualcoyotl, Naucalpan, Chimalhuacan and the metropolitan area of Toluca, which tend to have higher crime rates.

Inaugurated in 2016, C5 works to prevent social violence and crime and to strengthen institutions that guarantee safety in the State of Mexico. Throughout 2020, the system registered 13,151 emergency alerts in the state. “In 4Q20, a total of 320 alerts were registered, and between January and February, there were 19. Fortunately, the system has been expanded to schools, hospitals and government institutions so that they can request help with a single click during a crisis,” explained Isis Embriz Jiménez, Head of the C5 Police Supervision, Control and Evaluation Area to Milenio.

“Through this cooperation, we hope to provide greater security for Mexicans who use the application. Crimes can happen but with this measure, immediate attention can be provided by public authorities,” explained Rodrigo Martínez Selis, Minister of Security, according to Milenio. Isabel Sánchez, Head of the Ministry, highlighted the importance of using technology to protect citizens. This is another of DiDi’s efforts to increase the safety of drivers and users. Other measures include face recognition for both drivers and users, blocking risky neighborhoods from the app, the option of sharing live location throughout the ride and audio recording while riding both for drivers and users. All of these features available throughout the country.

DiDi is not the first app to implement measures to promote safety in the app, for example, last year, Uber Mexico introduced “Ellas.” This feature gives female drivers the option to accept trips only from women should they prefer to do so, providing greater security during rides for both drivers and users, reported MBN.

The data used in this article was sourced from:  
MBN, Expansión Política, Milenio
Photo by:   Charles Deluvio, Unsplash
Jorge Ramos Zwanziger Jorge Ramos Zwanziger Junior Journalist and Industry Analyst