inDrive Hits 200 Million Trips in 2025
By Fernando Mares | Journalist & Industry Analyst -
Mon, 03/09/2026 - 09:09
The integration of Peer-to-Peer (P2P) negotiation models in Mexico’s mobility sector is addressing market concentration by providing passengers an average 23% saving per trip while improving driver autonomy. This shift facilitates financial inclusion and gender-diverse labor participation in over 60 cities, particularly in underserved regions where digital platforms bridge historical infrastructure gaps. For investors and regulators, this growth signifies a transition toward decentralized, data-driven economic models that convert latent transport demand into active financial participation.
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US-based mobility and urban services company inDrive completed over 200 million trips in Mexico during 2025, according to an Impact Report developed with MX Internet Association (AIMX). According to the company, its Peer-to-Peer (P2P) negotiation model has increased market competition, resulting in an average passenger saving of 23% per journey.
The 2025 Impact Report for inDrive, developed in collaboration with AIMX, indicates that the platform completed over 200 million trips, reflecting an operational scale of more than 380 services per minute across the country. This growth has been particularly notable in over 60 cities, including Playa del Carmen, where inDrive is the only available mobility app.
The report identifies the platform's P2P pricing model as a primary driver of economic inclusion, allowing passengers to save an average of 23% per trip through direct negotiation. The report identifies the platform's P2P pricing model as a model for economic inclusion, noting that for 50.31% of passengers, inDrive was their first experience using a mobility application.
Beyond immediate savings, approximately 72.25% of surveyed users indicated that the competition introduced by this model helps mitigate price inflation and encourages higher service standards across the broader digital mobility market.
Eileen Matus, Competency Specialist, AIMX, further explained that 42.2% of survey respondents anticipate higher prices in the presence of a monopoly, 24.3% expect lower service quality, and 20.5% foresee longer wait times when market concentration remains high. “When companies are forced to earn customer loyalty, rather than secure it through unfair control, everybody wins. Consumers pay less, businesses improve faster, and economies grow stronger,” said Ivan Szymanski, Partner, Vázquez Tercero & Zepeda (VTZ), in an MBN Expert Contributor piece.
inDrive and AIMX noted that these findings align with regional observations from Oxford Economics, which suggest that flexible pricing models effectively convert latent transport demand into active economic participation within emerging Latin American markets. Data from these studies indicates that 55% of drivers in Latin America believe that negotiation allows for more equitable earnings, a perception that rises to 65% among drivers in Mexico.
From the perspective of service providers, more than half of the drivers report income increases exceeding 30%, largely supported by a lower commission structure that reduces dependency on temporary subsidies. According to the survey, over 60.41% of drivers prefer the negotiation-based system over automated assignment schemes because it offers greater autonomy and control over their daily activities.
Additionally, female participation is twice as high on this platform compared to those with rigid assignment models. “The platform’s design allows women to choose who they interact with, review information before accepting services, and adjust schedules while negotiating conditions, which fundamentally reduces barriers to entry and facilitates participation,” Matus noted, adding that for women, time management involves balancing multiple roles, adding that the study confirms that a high number of participants already manage caregiving responsibilities alongside their other daily obligations, stressing that in Mexico most caregiving activities are carried out by women.
“Our purpose translates into concrete actions that seek to balance traditional market dynamics. In addition to mobility, we drive social programs focused on community development, expanding our impact beyond technology,” stated Rafael Garza, Director General, inDrive Mexico.
inDrive Bets on Financial Inclusion
Financial inclusion also forms part of this ecosystem. According to inDrive, over 90% of the income generated by digital platform providers in Mexico is directed toward daily expenses like groceries and rent payments, a situation that, according to the company, leaves workers with low liquidity to face unexpected expenses.
During the Digital Rights Week 2026 at the Mexican Senate, inDrive positioned its financial services arm, inDrive Money, as a primary solution to the economic precariousness facing the country’s platform workers.
To mitigate these barriers, inDrive Money provides personal loans directly through its mobile application, utilizing internal activity data rather than traditional credit histories to determine eligibility. This model lowers entry barriers for the unbanked by offering interest rates and terms tailored specifically to the cash-flow patterns of the mobility sector.
The company noted that 11% of drivers have accessed personal loans through digital services, with nearly half of those individuals obtaining more than one credit. And results from the Mexican pilot show that 45% of those individuals have returned for subsequent financing. Andries Smit, Chief Growth Business Officer, inDrive, explained that the program allows drivers to drive back their loans by repaying them through their daily earnings, although cash repayments remain an option. Smit noted that the initiative helps drivers build formal credit profiles, as the company reports repayment data to credit bureaus to facilitate future access to larger institutional loans.
This approach addresses a systemic gap in the Mexican financial landscape. Federica Gregorini, General Manager Mexico, Belvo, notes that traditional models often exclude those who need credit most by requiring a history to obtain it. “By leveraging alternative sources, fintechs built more inclusive risk models. A small merchant’s steady sales or an individual’s responsible phone plan management could become a passport to the formal economy,” Gregorini emphasizes.









