Jorge Santana
Director General
Transportes JSV/Grupo Santana Vega
View from the Top

Capacity for Solutions, Personalized Attention Proves Successful

Tue, 01/21/2020 - 20:35

Q: How has your client portfolio evolved in recent years?

A: For more than 10 years, we have been working with PEMEX and with more than 20 clients for whom we transport hydrocarbons, liquid and solid sulfur, bulk and consolidated cargo, asphalt, fuel oil, oils and acids. Expanding our portfolio of business allies was a fundamental step forward. The company strengthened its services to cover all the needs of its customers. This set of factors led to the company being ranked today as one of Mexico’s Top 100. Our business relationship with PEMEX is very clear and transparent. We have an excellent fleet for the NOC, as for each of our users.

Q: The company increased its transport reach by 60 percent in 1Q19. What specific strategies and actions did it carry out to achieve this?

A: We made changes in our logistics strategy. Also, we greatly reinforced the training of our operators, and improved driving behaviors. This was reflected in greater efficiency per trip and higher cargo volumes, which allowed more trips per unit. Many of our routes are very long distances, of more than 2,000km per trip. This drove up the indicator of kilometers traveled by operator and unit. First among the actions that were carried out was to have eight divisions providing service day and night so that the loading and unloading processes were not interrupted. Second, ensuring that our customers could receive their products 24 hours a day. Third, having a team on the road to follow our units during their journeys and validate the correct delivery of the product. Last, reinforcing a total willingness on the part of our clients and their work teams to collaborate with us at all times.

Q: How essential are transport companies for the national oil and gas industry and what are the operational advantages that trucks provide compared to sea transport or pipelines?

A: Due to the Energy Reform in Mexico, hydrocarbon transportation services became the main factor to effectively deliver products in every state and municipality in Mexico. As for the profitability of transport in Mexico, it is variable. There are very few companies that understand that service is not based on price, but on continuously providing added value. Other important points to consider are the available units and equipment, the truck models, the investment made in training the entire work team and the necessary infrastructure and technology. These factors are not important for most companies and that allows their prices to be as low as the service they offer. The incorporation into the market of European and American fuel distribution companies helped a great deal. Foreign companies are focused on safety and security, and that requires a lot of investment. At the beginning of 2019, there was a fuel shortage crisis in most of the states and municipalities of Mexico due to the massive theft of fuel from pipelines. The hydrocarbon transportation sector was the only sector able to solve this problem.

Q: In August 2019, Transportes JSV acquired 50 new trucks for the transport of refined goods. What were the considerations behind this purchase?

A: The most important was the financial support that Daimler Financial and all its executives provided to the company and its partners. This gave us confidence to test the new Cascadia P4, which benefited us greatly. The energy sector is in development, and a large vehicle fleet is required to meet demand. Effective operator training is also essential. To that end, we have established a university dedicated to operator training. In 2019, our vehicle fleet grew by approximately 70 percent, and we expect the same growth in 2020. We continue to invest in training and are about to open our fuel storage terminal in Cadereyta, Nuevo Leon. By 2021, we expect to have a terminal in Altamira, Tamaulipas.

Q: What are the main safety concerns that transport companies still have on the Gulf of Mexico coast?

A: The main concern is insecurity on the roads. We have developed road safety protocols. Also, our units have cameras inside the cabins and in each of the trailers. They also have sensors so that the unit cannot be dismantled and for measuring the product inside the tanks.


Transportes JSV/Grupo Santana Vega is a Tampico-based transportation company The company services many of the industry’s biggest players and focuses on moving refined products, diesel, gasoline and hazardous cargos.