Pedro Hoyos
Deputy Director of Marketing, Innovation, and Strategy
View from the Top

Telecommunications for a Stringent Economic Environment

Wed, 01/20/2016 - 12:38

Q: In what ways are the Internet of Things, SCADA, and Big Data impacting the productivity and efficiency of key industries in Mexico?

A: SCADA technologies require a low bandwidth, which means it is a low-cost service that enables companies to continue keeping efficient records even on a low budget. In terms of Internet of Things, much of the equipment in the oil and gas industry must be monitored, and a satellite link ensures the continuity of the information, and in most cases it is the only option due to budget restrictions. Given the tremendous amount of equipment being connected to the web with Big Data, we have developed several effective solutions for clients. When sending the data directly to the client, the client installs equipment on our network operations center, and we process part of the information. Therefore, the client is able to isolate the important information through our systems to send to the mainframe, unloading significant capacity from its own site.

Q: How has the drop in oil and commodity prices impacted the demand for your services?

A: At GlobalSat, we have developed new solutions to help our clients with their economic situation. We have a tariff where the client pays only for the amount of bandwidth used, and if the initial purchase limit is exceeded, more can be bought. We have also given clients flexibility and power through the cloud to login to their account to monitor usage levels. The solution can be used to limit costs and transmit only the required information instead of a steady stream that could not be closely controlled. Admittedly, pricing factors affect our industry, but we are still growing, due largely to the support and services we provide. In terms of availability for links, we offer 99.5%, but the level we actually deliver is significantly higher, and it is these points of added value that fosters so much client loyalty for our company.

Q: What are the main developments in the sector that you expect will bring GlobalSat business, and what steps are you taking to make sure you capture a part of that market?

A: Firstly, the new operators will enter after the concessions for the new fields are awarded, and due to the diverse nature of the operations, several companies will be operating on one well, such as drilling companies, service providers, and maintenance staff, all of which will require our services. One of the most important things we are aiming to do is to provide reliable offshore services, and we have recently formed an alliance with CommSystems. Since we have the experience in managing and providing the links, and this company specializes in equipment provision for offshore facilities, we feel this will be a promising partnership. We are providing services at a considerably lower cost than what is currently available on the market, at easily 40% less than the average rate, and I believe this will be an extremely successful initiative. Moreover, these companies require more bandwidth every day, and in Mexico the options are limited.

There are solutions such as KA band that can provide a higher bandwidth at a lower cost, but it is extremely susceptible to rainfall and adverse weather conditions, so it is not the most appropriate option for oil and gas activities. However, we are working closely with Intelsat in order to provide services with high-throughput KU band satellites, which means we will be able to provide lower costs with coverage across all of Mexico and all over the Gulf, with higher bandwidths and more reliable service when faced with extreme weather conditions. I believe this strategy will be an attractive offering for the sector, particularly for those operators in the Gulf of Mexico. We have been relatively active in the onshore oil market, whereas we have not had much of a presence offshore. Therefore, this is our strategy for entering this market.