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By Alexey Bochkarev - Wed, 09/20/2023 - 10:00

Artificial intelligence is a game-changer and its impact is particularly pronounced in last-mile customer service. Alexey Bochkarev explains.

Featured content

Fri, 04/05/2024 - 17:44

Mexico City’s public transportation system Metrobus relocates Indios Verdes station to modernize it and increase its connectivity and efficiency.

https://mexicobusiness.news/tag/customer-experience

More Logistics & Mobility

By Antonio Gozain - Fri, 01/20/2023 - 09:00

In a tight-margin, competition-driven market, reverse logistics play an essential role in businesses’ success.

By Iñaqui De La Peña - Wed, 11/23/2022 - 10:00

Clients need to see last-mile logistics as a critical area for innovation. That's one important reason for live-tracking, writes Iñaqui de la Peña.

By Jorge Lara - Mon, 08/01/2022 - 15:00

By giving your brand to the people, you can accelerate the process of trial and error and grow faster in branding, users or sales, writes Jorge Lara.

By Iñaqui de la Peña - Mon, 04/11/2022 - 16:00

Despite likely changes in consumption habits, logistics should remain a priority. Iñaqui de la Peña reviews the scenarios companies could encounter.

By Pamela Benítez - Mon, 01/24/2022 - 13:11

The company improved its website to fasten logistics bureaucratic processes through automation and predictability technology.