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CFE SIM Cards, AI Applications, Meta’s Biased Censorship
By Tomás Lujambio - Thu, 12/07/2023 - 10:00
CFE SIM cards extend services to underserved communities, business leaders discuss AI applications, and Meta faces criticism for biased censorship.
https://mexicobusiness.news/tag/customer-experience
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The Power of AI and Conversational Commerce
By Héctor Soto - Tue, 11/28/2023 - 18:27
Manuel Centeno of Yalo urges businesses to embrace AI, likening its importance to having a website—crucial for thriving in the digital era.
The Workplace AI Revolution: Optimization, Efficiency, Comfort
By Karen Scarpetta - Fri, 11/17/2023 - 10:00
With increasingly sophisticated technological advances, AI is playing a key role in the optimization and efficiency of spaces, writes Karen Scarpetta.
Customer Centricity Helping to Modernize E-Commerce
By Tomás Lujambio - Fri, 11/17/2023 - 09:00
Agility, responsiveness, and adaptability are paramount in today's fast-paced digital landscape, says Anurag Mehta, CEO of SkillNet Solutions.
Connecting Mexico Business: 5G, Cloud and Edge
By Tomás Lujambio - Thu, 10/26/2023 - 12:30
5G enhances business efficiency with streamlined production and automation in a growing range of use cases.
Welcome to the Era of Assistance
By Tomás Lujambio - Wed, 10/25/2023 - 13:28
As organizations consider integrating AI-powered tools into their operations, ensuring a responsible approach to these technologies becomes essential.
Strategic Approach to Data Analytics Opens Retail Opportunities
By Tomás Lujambio - Tue, 10/24/2023 - 09:44
Applying data analytics in pricing, segmentation and promotions opens a world of possibilities for retailers, says Decision Point’s Miguel Ruz.
Mexico’s Data-Driven Transformation and AI Warfare
By Tomás Lujambio - Thu, 10/12/2023 - 10:11
Mexico lacks sufficient financial insights to fully capitalize on its nearshoring potential and Israel leverages AI to enhance its military power.
Mexican Companies Struggle to Become Data-Driven
By Tomás Lujambio - Mon, 10/09/2023 - 12:58
According to Denodo, only 54% of Mexican companies are leveraging their data resources effectively.
AI-Powered Chatbots to Enhance Customer Experience
By Tomás Lujambio - Fri, 10/06/2023 - 12:45
AI chatbots reshape the way businesses interact with their customers, increasing engagement while maintaining effective and professional interactions.