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Brand Perception: Build It, or Someone Else Will
By Emanuel Westdorp - Fri, 10/31/2025 - 08:30
Brand perception is reality. Close the reality gap between promise and delivery with authenticity and coherence, writes Emanuel Westdorp.
https://mexicobusiness.news/tag/customers
More Automotive
Ascent Global Logistics Named General Motors Supplier of the Year
By - Wed, 05/22/2024 - 10:51
This marks the tenth time the company has been awarded this recognition.
Open Insurance as a Business Transformation Model
By Alexandre Gomes - Tue, 05/21/2024 - 10:00
The advent of open insurance has accelerated the digital transformation of the insurance industry in Latin America, writes Alexandre Gomes.

Earn and Retain Customers With First-Party Data
By Julian Coulter - Tue, 04/09/2024 - 08:30
With third-party cookies on the way out, companies must build new relationships using a solid first-party data strategy, writes Julian Coulter.
The Salesperson as the Main Added Value for the Customer
By Víctor Tello - Fri, 03/29/2024 - 12:00
Closing a sale will depend mostly on the salesperson’s technical and commercial skills, which is their ultimate added value, writes Victor Tello.
FEMSA's Annual Report, Sustainable Initiatives and Policy Summits
By Eliza Galeana - Thu, 03/28/2024 - 07:00
Coca-Cola FEMSA unveiled its Integrated 2023 report. Meanwhile, AMIS aims to boost agricultural insurance coverage. Do not miss your weekly roundup!

IMCD Grows Presence in Latin America Through Bretano Acquisition
By MBN Staff - Thu, 03/21/2024 - 12:12
IMCD announced its acquisition of Bretano, marking a strategic move to strengthen its presence in Latin America.
The Crucial Imperative of Understanding Cost to Serve
By Guillermo Jasso - Thu, 02/15/2024 - 08:00
Companies that prioritize understanding cost to serve position themselves for success in an increasingly dynamic environment, writes Guillermo Jasso.
Mexicans Are Losing Money by Investing in Suboptimal Instruments
By Salvador Rivero - Mon, 12/18/2023 - 16:00
Opportunity cost, or the gains lost from choosing one option over another, is prevalent in Mexico, writes Salvador Rivero. What can change that?
Trade Credit Insurance: Better to Have Than to Have Not
By Karel van Laack - Thu, 11/23/2023 - 11:00
Trade Credit Insurance is an efficient, quite affordable and multipurpose instrument to protect against nonpayment risk, writes Karel van Laack.
Follow the Money
By Javier García Iza - Fri, 11/17/2023 - 13:00
In a world where profit often takes center stage, it’s important to find the right balance between sales and product quality, writes Javier García.