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Genesys Launches New AWS Cloud Region in Queretaro
By MBN Staff - Fri, 11/14/2025 - 09:50
Genesys opens a new AWS Cloud Region in Queretaro to boost AI, ensure data sovereignty, and expand customer experience services in Latin America.
https://mexicobusiness.news/tag/financial-services
More AI, Cloud & Data
AI Mistrust, Rising Fraud Expose a Dual Digital Trust Crisis
By MBN Staff - Tue, 11/04/2025 - 13:45
Up to 69% of AI-based decisions require human validation due to governance gaps, highlighting the need for robust observability and transparency.
AI Agents: The New Frontier for Banking, Insurance, and Business
By Hector Cobo - Fri, 10/17/2025 - 08:00
AI agents are transforming Mexico's banking and insurance sectors via automation, fraud prevention, and enhanced customer service, writes Héctor Cobo.
Mexico’s AI Ambitions Require Stronger Data Maturity
By Diego Valverde - Mon, 10/06/2025 - 16:30
Mexican companies are planning to ramp up their AI investments, but low digital maturity and leadership gaps limit real economic impact.
AI-Powered CX Solutions Drive Growth in Latin America
By Diego Valverde - Wed, 09/17/2025 - 10:10
AI tools make human teams more decisive, autonomous, and efficient, leading to reduced customer wait times, says Pablo Boni, CEO, Inconcert.
Mexico’s Cloud Maturity Rises, but AI Adoption Faces Data Hurdles
By Diego Valverde - Wed, 08/27/2025 - 10:30
True transformation requires unified and governed data that supports automation across multiple processes, says Itera Process’ Bruno Caravantes.
Agentic AI Rises in Mexico Amid Data, Integration Hurdles
By Diego Valverde - Wed, 08/06/2025 - 16:00
Agentic AI is rising in Mexico, but its success hinges on quality data, integration, and a cultural shift to unlock its full autonomous potential.
From Insights to Impact: Turning Data into Strategy
By Diego Valverde - Wed, 08/06/2025 - 10:10
In the near future, companies that can predict with precision will gain a decisive edge in strategy execution, says Kin Analytics’ Esteban Zuleta.
NVIDIA, CCE Launch “Mexico IA” to Make Country an Innovation Hub
By MBN Staff - Wed, 07/30/2025 - 12:25
NVIDIA, CCE, and Mexican authorities launch "Mexico IA" to boost AI adoption, aiming to make the country a regional innovation hub.
Financial Markets’ Reliance on AI Could Lead to Global Crisis
By Diego Valverde - Wed, 07/23/2025 - 10:30
Investment concentration on AI models could trigger a massive financial crisis due to systemic, opaque, and unregulated tech dependence, warns SEC.