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Reinventing Retail: AI and the In-Store Customer Experience
Reinventing Retail: AI and the In-Store Customer Experience
By Francisco Álvarez - Wed, 07/26/2023 - 10:00
In physical stores, AI is emerging in a multitude of innovative ways, remodeling the landscape of interactions, writes Francisco Alvarez.

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Pablo Estevez, CEO and Co-Founder, Gus Chat
Pablo Estevez - Chatting With Customers Is Part of the Future, Are You Ready?
Mon, 08/29/2022 - 10:18
Pablo Estevez, CEO and Co-Founder, Gus Chat, deep dives into customer service, the importance of mapping customer behavior, customer experience as a reflexion of the brand and the imminent future of shopping by chatting with businesses.

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The Path to an Innovative Payments Industry
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Redefining Retail: Technology and Strategies for a New Era
Redefining Retail: Technology and Strategies for a New Era
By Anabell Trejo - Thu, 04/27/2023 - 10:00
The rebirth of retail demands adaptation and the incorporation of innovative technologies to meet changing consumer needs, writes Anabell Trejo.
Copy-Paste a Poor Tactic for Latam Fintechs
Copy-Paste a Poor Tactic for Latam Fintechs
By Pablo Ricaud Arriola - Wed, 10/12/2022 - 10:00
The culture of copy-pasting successful US ideas (mostly by US-educated Latinos) has led the inclusion push toward a brick wall, writes Pablo Ricaud.
Why Retailers Need to Start Thinking More Like Tech Companies
Why Retailers Need to Start Thinking More Like Tech Companies
By Germán Peralta - Tue, 10/11/2022 - 11:00
Just getting on board with e-commerce is not enough for retailers anymore, not if they want to thrive and grow, writes Germán Peralta.
Tackling Private-Public Collaboration in Mexico’s Health Industry
Tackling Private-Public Collaboration in Mexico’s Health Industry
By Bruno Valera - Mon, 10/03/2022 - 10:00
The path forward for increasing health access through cross-sector collaboration is clearer than ever, writes Bruno Valera.
Mexican Retailers on Track for Return to Pre-COVID Performance
Mexican Retailers on Track for Return to Pre-COVID Performance
By Anabell Trejo - Mon, 09/19/2022 - 10:00
Data through the first three quarters of the year point to positive developments for physical retailers, writes Anabell Trejo.
Two Key Moments for the Growth of Retail Sales in Mexico
Two Key Moments for the Growth of Retail Sales in Mexico
By Francisco Álvarez - Thu, 08/04/2022 - 16:00
The omnichannel era is already here. It's time to take action on it, writes Francisco Alvarez.
The New Rules of Retail in 2022
The New Rules of Retail in 2022
By Anabell Trejo - Thu, 06/16/2022 - 13:00
Unprecedented changes in consumer behavior mean retailers need to adapt their strategies, writes Anabell Trejo.
E-Commerce Is Here to Stay
E-Commerce Is Here to Stay
By Karen Herrera - Mon, 05/23/2022 - 13:00
Alliances are allowing previously marginalized users to have access to the benefits of buying online for the first time, writes Karen Herrera.
Payments Increasingly Central to Business and Consumer Experience
Payments Increasingly Central to Business and Consumer Experience
By Amir Wain - Thu, 05/19/2022 - 09:00
Retail and business customers today are not only expecting smoother experiences, they’re demanding them, writes Amir Wain.

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