Gerardo Varela - ZF Services
View from the Top
Gerardo Varela
General Manager
ZF Services
ZF Services estimates that the aftermarket may fall between 20 and 25 percent in 2020 due to COVID-19 and its impact on the economy
E-commerce
Analysis
This is the story of how a spare part seller managed to have 85 percent of its sales coming from digital channels even before the pandemic started.
Antonio López - ARIDRA
View from the Top
Antonio López
CEO
MLD
MLD is a Mexican spare part seller focused on the aftermarket. Learn more about its successful digital sales strategies.
GiPA - Oscar Balcázar
View from the Top
Óscar Balcázar
Director America Region
GiPA
According to GiPA’s Director for Americas Region, the value of the aftermarket should decrease between 15 to 20 percent in 2020 due to the pandemic.
Luis Monsalvo - USMCA Panelist
View from the Top
Luis Monsalvo
Panelist
USMCA’s facility-specific rapid response labor mechanism between the US and Mexico
Luis Monsalvo, one of the labor panelists between the US and Mexico, explains the new labor standards set by USMCA.
BBVA - Ricardo Duhart
View from the Top
Ricardo Duhart
Director of Strategy and Solutions for Companies and Government
BBVA
BBVA explains how it has embraced digitalization strategies to support dealerships and end-consumers to get credit approvals faster.
Interesse Ruben Illescas
View from the Top
Deputy Director General
Ruben Illescas
Interesse
Interesse is betting on insuring vehicles used for ride-hailing applications. Technology is essential for this. Read the full story here.
DiDi México
News Article
DiDi announced its new mobility portfolio to support users in Mexico, which includes MX$20 (US$0.89) rides and MX$50 (US$2.23) food deliveries.
Eduardo Hernández - Marsh
View from the Top
Eduardo Hernández Mestre
Senior Vice President Commercial, Consumer & Affinity
Marsh México
Marsh is a global insurance broker and risk manager. Read its perspective about the industry's downturn prior to COVID-19.
Subscribe to Service & Aftermarket