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Google Sues Scammers, Leaders Discuss MX’s CyberSEC Maturity
By Tomás Lujambio - Thu, 11/23/2023 - 11:21
Industry leaders gathered in Mexico’s British Embassy to discuss localized cybersecurity risks, and Google sued scammers impersonating the company.
https://mexicobusiness.news/tag/sme
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AI Empowers Businesses But Brings Ethical Considerations: Google
By Sofía Hanna - Fri, 06/02/2023 - 12:59
As AI gains prominence, the benefits and challenges of its implementation are coming to the forefront.
Conversational Commerce Is on the Rise
By Sofía Hanna - Tue, 02/07/2023 - 09:23
Personalized attention leads to higher conversion rates and better customer experience, says Roberto Peñacastro, CEO of Leadsales.
Customer Service Overlooked in Digital Transformation
By Sofía Hanna - Tue, 09/13/2022 - 13:10
Both technology and a human touch are necessary for success, says Hugo Freytes, Country Manager México for Salesforce.
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Over 50 percent of Latin America’s economy is sustained by SMEs but their needs are not being adequately met, says delt.ai’s José de la Luz.
Are Mexican SMEs Ready for More Loans?
By Enrique Suárez - Wed, 03/30/2022 - 17:00
Several issues suggest increasing loans to SMEs without implementing other actions may generate a suboptimal economic impact, writes Enrique Suárez.
Empathy the Key to Customer Loyalty
By Sofía Hanna - Wed, 02/23/2022 - 10:27
Genesys is innovating in the customer service sector by adding empathy to the equation, says Rafael Sanchez.
Mexican Companies Remain Especially Vulnerable to Cyberattacks
By Cinthya Alaniz Salazar - Thu, 09/30/2021 - 14:36
Despite a looming cyber pandemic, Mexican companies have failed to build up their defensive capabilities.
ICT, From Large Companies to SMEs
By Joaquin Saldaña - Tue, 09/14/2021 - 12:55
The Digital Transformation has broken the cost paradigm of incorporating ICT, even for SMEs. So, why aren’t they using it?
Mexican Fintech Konfío to Acquire Gestionix to Support SMEs
By Andrea Villar - Tue, 12/08/2020 - 10:21
Konfío will Acquire Gestionix, a cloud accounting platform for SMEs, one of the most affected sectors by the pandemic in Mexico