
IT Talent, Wellbeing, Data Labelers: This Week in Talent

Women could alleviate Mexico's pressing IT talent shortage, a move that would promote gender-inclusive technology sectors. Simultaneously, we delve into the ethical dimensions surrounding worker welfare, as US lawmakers and tech giants engage in discussions regarding AI regulation, with a particular focus on the often-overlooked group of data labelers. Lastly, SoftServe unveils comprehensive content management solutions.
This week in Talent:
Mexico
Women Could Mitigate Mexico’s IT Talent Gap
To address the critical talent shortage in IT and cybersecurity, Mexico must prioritize the integration of women into these sectors, aligning with global trends. Currently, women are underrepresented in these fields, with just 30% of Computer Science professionals and a mere 15.9% in the Information and Communication Technologies industry being female. However, this gender gap presents a significant opportunity for Mexico to enhance its economic growth and competitiveness.
Industry Development
Worker Welfare Under Scrutiny Amid AI Regulation Talks
US lawmakers are focusing on the working conditions of data labelers, a critical but often overlooked group essential for training AI systems, as they engage with tech leaders on potential AI regulations. Tech giants like Microsoft, Alphabet, Amazon and others are under scrutiny due to concerns about the treatment of data labelers. These workers, often subcontracted in countries with low wages like Kenya and India, face demanding tasks, low pay, constant surveillance and a lack of benefits.
Executive Perspective
Capitalizing on Tech Innovation, From Talent to Content
SoftServe's core values prioritize client success and employee development, particularly through education. With a commitment to cultivating talent, they have established initiatives like SoftServe University, providing IT training and opportunities. To address the talent shortage in Latin America, SoftServe actively invests in local education, fostering a culture of continuous learning. Their commitment to nurturing talent plays a pivotal role in their approach to technological solutions and business growth, ensuring they remain at the forefront of innovation, says Keith Rozmus, Division President Americas, Softserve.
Growth in Logistics Depends on Investment in Training, Drivers
Zinergia's rebranding signifies a shift towards corporate governance, with a primary focus on nurturing talent. They prioritize four core pillars: commitment, financial discipline, customer-centricity and talent acquisition. Their GPS system, SPL Track, showcases their commitment to innovation and talent-driven solutions, enhancing security and differentiating their services. Adapting to nearshoring challenges, Zinergia recognizes the need for a skilled workforce and continues to invest in operator training through the Nor y Caribe University, prioritizing values and personal growth, says Luis Morales, Executive Director, Zinergia.