Happiness in the Workplace Does Matter
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Happiness in the Workplace Does Matter

Photo by:   Shelley Pursell
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By Shelley Pursell - Hubspot
Director of Marketing for Latam and Iberia

STORY INLINE POST

In 2021, the so-called Great Resignation was the subject of many headlines in the US, as in a relatively short period of time 33 million people  — more than one-fifth of the US workforce — quit their jobs. 

After the COVID-19 outbreak, many employees have reevaluated their working conditions and priorities, creating new expectations about their salary, welfare and happiness. Large numbers of resignations impact the productivity and sustainability of companies: hiring and training workers is costly for businesses, and for employees the odyssey of looking for a new job is also a challenge.

Fortunately, this can be minimized through various actions that can provide employees with satisfaction, a sense of purpose and autonomy, but also a sense of belonging. Nowadays, and with more frequency, the culture of happiness is promoted by companies in order to strengthen the corporate philosophy and increase productivity, so that employees who are happy in their jobs can reflect this in their daily work.

Workplace Climate Statistics

According to How happy are Latin Americans at work? — exclusive research conducted by HubSpot, the leading CRM platform for scaling companies, which compiled the testimonies of more than 400 Mexican employees from different companies — well-being at work has become more relevant for employees and companies, especially after the COVID-19 pandemic.

A remarkable highlight is that 39.5 percent of Mexicans feel happy in their current job and 34.5 percent affirm that they feel happier now than before the pandemic. At the same time, 72.5 percent of employees recognize that the company where they work is interested in them as human beings and is concerned about their well-being.

A total of 74.5 percent said that their company allows them to balance their personal life and professional development in an adequate manner and 39.2 percent consider that growth and development is a fundamental factor in terms of well-being in the workplace.

A significant fact is that 25.2 percent of the participants in the survey considered that long and exhausting working hours, without breaks, would be one of the factors that would cause the highest level of dissatisfaction and demotivation in the workplace. In addition, 29.7 percent have consulted a mental health professional because of their work and 11.7 percent feel they need to do so, but have not done it yet.

This demonstrates that an appropriate management strategy for work environments requires will, effort, perseverance and resources, in addition to the fact that improving the work environment is a challenge that implies acting proactively to create and maintain positive working conditions.

New Post-Pandemic Trends

The research conducted by HubSpot shows how both the lockdown and now the reactivation have impacted the level of happiness of employees. Forty-two percent feel more productive working from the office, 33 percent feel more productive working in a hybrid model, with some days at home and others in the office, for example, and 57.7 percent do not consider that virtuality has impacted their sense of belonging and productivity at work.

HubSpot’s main goal with these kinds of studies is to help companies of different sizes and sectors to build their own landscape with valuable information and make informed decisions that will help them grow and develop better. 

What Are the Benefits of Promoting a Healthy Work Environment?

A good working environment is not only desirable but necessary to create harmonious and efficient work teams. However, these are not the only reasons that should be taken into account to promote better working environments. These healthy environments also allow:

Attracting New Talent

Young employees are looking for a complete work experience and not just a source of income; in other words, they want to be happy, successful and have a sense of purpose within the work atmosphere. To this end, a working environment that takes into account and adapts to employees' lifestyles is essential.

Increasing Innovative Ideas

A motivated mind has more room for innovative and useful thoughts. When things are going well, people tend to act with greater focus and calmness; therefore, they can focus on building new knowledge, devising better solutions, proposing innovations and tactics, and providing better service, among other actions.

Increases Work Motivation

A positive work environment makes employees feel good about coming to work, and this provides the motivation needed to keep them productive and active throughout the day.

Teamwork Facilitation

Work conditions are determinants of the type of relations established among the members of an organization. In highly competitive and toxic environments there may be little interest in collaborating with others. On the other hand, in warm and friendly environments it may be easier to work together.

Reduced Absenteeism 

When employees feel comfortable performing their daily tasks, and if these tasks represent a challenge, their stay in the company will be more satisfactory. Motivated employees are happy not only to fulfill their activities and achieve objectives; they are happy to bring enthusiasm, creativity and passion to projects.

On the other hand, when employees are tired, under excessive pressure, or their activities are monotonous and inflexible, they are likely to be absent more often; and those absences could delay your company's achievements. 

The pursuit of happiness is a pillar in our culture. New generations of employees take very seriously the fact of finding a workplace that makes them happy and this new outlook creates new challenges that are becoming bigger. Nevertheless, those challenges are not impossible to solve for companies that prioritize their employees’ welfare over merely business needs.

It is time to see employees as people and make them the center of our strategies. That is the most effective path to sustainable development.

Photo by:   Shelley Pursell

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