Nube Michoacan Aims to Digitize Bureaucratic Processes

The government of Michoacan has deployed a new state-owned cloud service named Nube Michoacan, which will be available to 86 public entities operating in the state.

In May 2022, the government of Michoacan reported that numerous public agencies and entities were operating with over 800 outdated network systems that were either duplicated or too old to function effectively. Nube Michoacan, an innovative cloud service launched alongside Amazon Web Services, was inaugurated in June 2023 to address this problem and streamline bureaucratic processes.

Extensive research conducted by the state government revealed that a significant number of digital systems used by public entities were installed over a decade ago and were predominantly hosted on third-party servers. The creation of Nube Michoacan aims to rectify these operational deficiencies.

During the inauguration of Nube Michoacan, Luis Navarro, Minister of Finance of Michoacan, explained that this service will function as a digital platform that will provide state authorities with the ability to upload, register and manage the payment of public services. It will also improve the efficiency of these bureaucratic processes and ensure governmental transparency. In fact, the efficency and transparency objectives established for Nube Michoacan align with the goals outlined by the Mexican Senate in its cybersecurity initiative, as reported by MBN.

Navarro reports that Michoacan’s government agencies manage 1,003 bureaucratic processes, highlighting the challenge of effectively registering payments. The government has successfully digitalized about 450 of these payments. 

Eight government dependencies and two public entities have migrated to the Nube Michoacan platform, including the Ministry of Public Safety, the Ministry of Tourism, the Ministry of Education and the Ministry of Finance.

“We recently conducted a training session on Nube Michoacan for over 52 Michoacan dependencies and institutions. The objective was to explain the platform's requirements and offer a customized digital solution that best suits their operations," says Navarro.

Nube Michoacan will serve as a testing ground for state-owned systems of this nature. The system is expected to serve citizens by safeguarding sensitive governmental information and simplifying bureaucratic payments through digitalization.