Vision Is Key to Driving Digital Transformation

Q: How does Grupo Tecno stand out among the market’s existing options?

A: Grupo Tecno has 35 years of experience and this is a key differentiator compared to other organizations. We have been working to establish highly effective longterm business relationships with both customers and suppliers. These relationships allow us to better advise our customers by providing customized technological solutions and taking advantage of a wide variety of stateof-the-art hardware and software, including the cloud and AI. The endgame is to offer businesses important financial and technical benefits through our key technical ecosystem, supported by our highly trained and skilled staff. Another area of expertise is cybersecurity, which has become a main concern and a high risk to organizations and individuals, particularly after an alarming increase in cyberattacks in the last year.
Our culture is another strength. As a company, we are highly committed to our values, our staff and our community. Therefore, our reputation in the marketplace is solid. Only time can forge a great organization, which startups lack.
Q: What kinds of companies are best at transitioning to a digital ecosystem?

A: Financial institutions, retailers and service providers are leading the adoption of new technologies to successfully serve changing consumer habits. The government also has been investing heavily in new technologies. It is interesting to highlight that when it comes to the cloud, the agreement amending the policies and regulations for the National Digital Strategy related to Information and Communication Technologies as well as the Administrative Manual for their General Application dated July 23, 2018, clearly state that data management should be based in Mexican territory and ruled by Mexican laws, except when data management requirements exceed the capabilities available in Mexico.
Q: What specific opportunities do you see for the digital transformation of the Mexican public sector using Grupo Tecno’s solutions?

A: In general, the Mexican public sector is undergoing a digital transformation. Grupo Tecno can provide solutions such as Secure City and Electronic Citizen attention centers supported by AI. There is a need to create a unique individual medical history file in the health sector to consolidate health data in one single database hosted in the cloud and Grupo Tecno could become a strategic partner in developing and implementing this solution. Regarding cybersecurity, it is important to remember that certain strategic government offices are potential cyberattack targets and our expertise can help them mitigate this risk. 

Q: What do you think about the evolution of the Mexican technology industry and the stance of Mexican businesses regarding digital transformation?

A: To address the evolution of technology it is important to understand that there are two key players involved: end users and companies. End users are the agents who are in daily contact with easily accessible technology, such as smartphones, tablets and other devices that enable them to benefit from the important technological investment and development big businesses such as financial institutions, retailers and government agencies are making to offer a wide variety of apps. The most important challenge is for companies to decide what technologies they will invest in and adapt to meet both their in-house needs and their customers’ expectations. 
New technologies are available: the cloud, AI, cybersecurity solutions, Big Data, hyperconvergence and virtualization solutions. Mexico is a little behind countries like Brazil, Colombia and Chile in terms of new technologies adoption. Leading technology manufacturers are focusing on supporting Mexican businesses to speed up their technology adoption process.