Welcome to the Multicloud Ecosystem

Q: What technological advances are coming to the country?

A: First, 5G is becoming a reality. It will radically change the way devices interact, taking data transmission speed from 100MB/s to 20GB/s approximately. This is a massive jump. The potential of interaction between devices, commonly known as the Internet of Things, is incredible. The second thing is that digital transformation is primarily being driven by new applications. Software is more relevant than ever and the way we generate it has become faster and more dynamic. These days, you can upload new features to apps without having to put them on hold. Software development is changing the way corporations and people are innovating. Any type of idea can be developed through software.

The third is artificial intelligence, which is already a reality. Many of the processes we are now used to doing in a company will become automated using tools such as machine learning. This will change our management of time and resources. Lastly, the growth of blockchain will revolutionize the way we do transactions. In all this, we need to consider how much data we will be generating. One important tool to facilitate these new work processes is the cloud. Most companies, regardless of their size, are already making use of three to four clouds. They are not merely locations; they form multi-cloud ecosystems.

Q: What offer does Dell Technologies provide to meet these developments?

A: Our vision is to become the most important and relevant infrastructure company facilitating these changes. We see that company infrastructure has to be agile and scalable. Companies need to be able to adapt their infrastructure rapidly to facilitate unanticipated growth and new technology. We provide clients with different storage solutions to store large amounts of data. We also provide customers the ability to control their workloads through different cloud environments with our VMware . This creates a digital workspace for computing, cloud interaction, networking and cybersecurity. The software allows the client to seamlessly orchestrate workloads, moving data from one cloud to another. In addition, it has a multitude of other functionalities. It can automate tasks to make operations more efficient and provide instant and secure login for a tailored group of applications. It allows teams to sync their devices and drive their communications more efficiently, while performing analytics to advise clients on how to optimize their cloud’s capacity as their data use evolves. This software truly helps companies to transform their workforce.

We want to develop solutions that are easy to use for our clients. We offer a portal that allows clients to see what components they can add to their infrastructure. For example, if a client is developing a new app and needs 20GB of processing capacity, it can self-select a new database and have access to it in minutes. For every new client, we always conduct a diagnosis of their infrastructure and design a solution based on where they want to go. In addition to providing the hardware and software, we also offer training for company employees.

Q: How prepared are Mexican corporations for these technological revolutions?

A: Dell Technologies made an alliance with Vanson Bourne. Recently, this body conducted a study where they asked companies in different countries if they felt ready for the digital transformation. Only 26 percent mention they were not prepared. Interestingly, in comparison to countries such as Japan, Mexican companies felt very confident in their digital transformation. However, when questioned further, digital transformation was understood as using mobile devices and apps like Uber. In Japan, companies were far less confident. This is ironic, since Japan is one of the most technologically advanced countries in the world. This goes to show that the more companies are aware, the less ready they feel. It also highlights the importance of education in technology adoption processes.

More technologically-advanced companies tend to have a general manager who has a digital mindset. These companies see technology as part of their DNA. The staff also needs to be trained in technological capabilities to understand the potential of technology and use the infrastructure to its utmost potential.

Q: What is your objective in the near term?

A: Right now, we want to continue growing in the corporate segment. The main sectors where we are active are finance, retail and telecommunications. However, we see a great deal of potential in the midsize company segment. Just because companies are small does not mean they do not have technology requirements. Also we're focusing on technologically transforming customers workforce, which needs to have many mobility and performance features, to allow everybody to have a great experience regardless of where they are working. The new generation of workers are very technologically driven.