BBVA, Cisco Strengthen Digital Transformation Partnership

Cisco and BBVA have signed a Strategic Whole Portfolio Agreement (WPA), solidifying their collaboration. This agreement grants BBVA expedited access to Cisco's comprehensive software and customer experience (CX) portfolio. 

The five-year agreement encompasses solutions in cybersecurity, collaboration, data center, networking, and services, extending across multiple countries. It introduces proactive services from a specialized Cisco team, fostering collaborative innovation. Furthermore, the partnership simplifies management by consolidating 3,000 individual contracts into a unified agreement, streamlining BBVA's global IT operations and significantly enhancing efficiency.  Jordi García, Global Head of Strategy and Performance of Engineering, BBVA, and Oliver Tuszik, President of Europe, Middle East and Africa region (EMEA), Cisco, lead this initiative. 

"BBVA's alliance with Cisco is more than a supplier-customer relationship. After eight years of Strategic Partnership working together, BBVA premises and employees worldwide will have access to not only current but future Cisco technological developments," says José Elechiguerra, Global Head of Engineering, BBVA.

"Additionally, the agreement allows BBVA to achieve significant efficiency and productivity gains," adds García.

BBVA, established in 1857, operates as a customer-centric global financial services group. Recognized with Global Finance's 2023 Best Digital Bank Awards for Spanish businesses, the institution offers retail banking, private banking, asset management, wholesale banking, and related financial solutions.

“We are proud to support the continued growth of one of the world's leading financial institutions. For over a decade, BBVA has pioneered the digitization of banking in Spain and globally by putting customer experience at the center. During the next stage of our strategic partnership, together we will leverage the power of Cisco's whole portfolio, including the latest AI-driven innovations, to accelerate their transformation," says Tuszik.