Last-mile Deliveries are Customer-Centric, Data-Driven: Experts

By Marcela Muñoz | Mon, 06/07/2021 - 10:48

Addressing the needs of B2B and B2C customers, focusing on data-driven improvements and on the country's e-commerce trends, were among the topics addressed by Diego Ysita, CEO of U-Storage; Christophe Milheres, Managing Director México at Lalamove; Iñaqui de la Peña, Country Manager of Dostavista; Ivan Ariza, CEO of Cargamos and Eduardo Medeiros, Chief Digital Officer at Office Depot México. Last-mile delivery players have a mission to meet the expectations of e-commerce platforms so the end-customer’s experience can be as smooth as possible. To do so, communication is essential. Integration between logistics providers and e-commerce platforms is key for the different aspects of a business.

Read our full coverage of the presentation here.

Marcela Muñoz Marcela Muñoz Design