Tech Solutions Address Mining’s Specific Challenges

Q: What are the main obstacles you are observing in the mining industry, and how is your company addressing these challenges?

A: The mining industry is grappling with several significant challenges. Reforms in mining legislation and the outsourcing of services are impacting many mines. Some have been compelled to make abrupt changes. Volatility in mineral prices and currency exchange fluctuations also breed uncertainty and financial hurdles.

We are tackling these challenges by developing specialized  and more efficient market niches for valves, with competitive costs and training programs. We are also seeking more specialized solutions to adapt to the shifting market demands. For example, we are venturing into specific technologies like ARENAL non-nuclear densitometers, such as ultrasonic, which offer a safer and more efficient alternative for certain mining processes.

Q: What innovative technologies are you employing to stay competitive in the market?

A: In addition to non-nuclear densitometers, we are using technologies like that developed by CiDRA for precise particle-size measurement. We are also exploring Krohne specialized magnetic flow meters, including those with ceramic coatings for enhanced durability in abrasive environments. Constantly seeking technological solutions allows us to address the specific challenges of the mining industry and offer more specialized services to our clients.

Q: What after-sales and preventive maintenance services do you provide to customers?

A: Due to outsourcing reforms, companies are compelled to hire specialized valve services. As a result, we are strengthening our post-sales and maintenance services. We ensure we have trained and certified personnel to deliver specialized services, and we maintain an inventory of spare parts for a prompt response to any eventuality.

Q: How do you position yourselves in the Mexican market, and what are your strategies for the near term?

A: While our primary focus remains in the northern region of the country, we have recently extended our reach to encompass Colima, Michoacan, Guerrero, and the State of Mexico. To support our expansion, we have established a dedicated regional office and stock for these emerging markets. Despite mining traditionally being our stronghold, recent shifts, such as the closure of Altos Hornos de México, have prompted us to diversify. We are now actively exploring opportunities in sectors such as energy, food, and chemical plants. To meet the demands of these new ventures, we are heavily investing in both personnel and cutting-edge technologies. We are also pursuing the ISO 9000 certification to elevate service standards and solidify our foothold in the market.

Q: What new product lines is the company venturing into?

A: We are constantly evolving, especially in our pursuit of innovative solutions in process valves and industrial instrumentation. We are delving into specialized products like dry material transportation in mineral refining. These processes entail handling high-temperature gases, prompting our exploration into dampers to meet the demands of these niche markets.

TechFlow, created in 2005, represents manufacturers of high-quality valves and industrial instruments for the mining, energy, steel, foodstuffs, chemical, paper, and oil and gas sectors, among others.