ISSSTE Unveils 2024-2025 Strategy to Enhance Services

The Social Security and Services Institute for State Workers (ISSSTE), outlined strategic plans for 2024 and 2025 focused on improving its services and reintegrating privatized assets into public management. During a recent session of the governing board, Martí Batres, Director General, ISSSTE presented the plan, which follows meetings with President Claudia Sheinbaum Pardo and Mexico’s Minister of Health David Kershenobich.

Batres emphasized ISSSTE’s commitment to recovering its capacity to serve its members more effectively. He outlined goals that include stabilizing the supply of medication, which remains a priority, and working to improve labor conditions for workers. ISSSTE also aims to nationalize services that were privatized in past decades, restoring them as public assets to enhance institutional control and public trust. The director noted that modernizing basic infrastructure and upgrading essential equipment will be key to achieving these objectives, alongside a comprehensive strategy to restore and expand services beyond healthcare.

Batres stressed that ISSSTE must continue efforts to rebuild SuperISSSTE  stores, which offer goods and services to members, and to participate in the National Housing Strategy. These initiatives aim to improve the social and economic well-being of ISSSTE’s members by expanding access to affordable goods and housing. Recently, a new SuperISSSTE sales unit at the "El Reloj" office of the Tax Administration Service (SAT) was inaugurated. This new store aims to provide approximately 800 public workers with access to a range of quality products at affordable prices, as reported by MBN.

As part of its broader strategy, ISSSTE is also collaborating with the Ministry of Health, IMSS, and IMSS-Bienestar on the national winter vaccination campaign for 2024-2025. The institution aims to administer four million doses by Dec. 29, 2024 in an effort to consolidate universal and free healthcare services.

During the session, representatives from the Fondo de la Vivienda del ISSSTE (FOVISSSTE) and PENSIONISSSTE  provided updates on their respective programs to board members and labor organizations, including the Federation of Unions of State Service Workers (FSTSE) and the National Union of Education Workers (SNTE). These updates highlighted ISSSTE’s ongoing collaboration with union representatives to maintain transparency and align efforts with the needs of its members.