Retooling the Workforce for the Digital Future

In the middle of the shift propelled by disruptive technologies, the principles of adaptability and effective communication emerge as essential for organizational resilience, according to industry leaders at Mexico Business Summit 2023. Leaders navigating this transformative period are tasked with cultivating adaptability within their teams while mastering communication to guide their responses to change.

The evolution instigated by disruptive technologies demands a proactive approach and the embrace of adaptability within organizations, says Matías Fernández, President, Federación Iberoamericana de Jóvenes Empresarios. Adaptability is crucial to navigate the dynamic landscape shaped by automation and digitization. In an environment where change is the new constant, the ability to pivot becomes a defining characteristic of successful organizations.

The biggest trends in the intersection of tech and talent are personalization, as individuals expect companies to treat them as individuals, and flexibility, says Hernán Valcarce, Vice President HR North Latam, Danone.

Effective communication becomes a linchpin in this transformative period, especially as technology disrupts HR practices, says Eric Rossati, Latin America Vice President, DocuSign. As organizations grapple with data security concerns, agility, and talent retention, effective communication emerges as pivotal. Leaders must articulate a clear vision for navigating change, ensuring that their teams comprehend the rationale and strategy behind evolving organizational landscapes.

The interconnection between adaptability and communication is intrinsic during times of disruptive technological transformation. A culture of change is essential for organizations to thrive amid uncertainty, says Karen Scarpetta, Regional General Manager, WeWork Mexico. Such a culture relies on effective communication strategies to convey the urgency, purpose, and the benefits of adapting to change. Leaders are not only tasked with fostering adaptability but also with communicating the reasons and methods for adapting, aligning the workforce with a shared vision.

Leaders play a pivotal role in steering organizations through this transformative period. They must embody adaptability and effectively communicate the reasons and methods for adapting. The imperative is not merely to react to change but to proactively lead teams through the nuances of technological disruptions. As automation alters job landscapes and digitization permeates industries, leaders become the architects of resilience, shaping organizational responses through a blend of adaptability and communication.

The symbiotic relationship between adaptability and communication is central to organizational success in the face of disruptive technologies. Leaders, as stewards of change, must champion adaptability as a core competency while mastering the art of effective communication. By doing so, they not only navigate the complexities of a transformative period but also foster a culture where change is not merely endured but embraced as a catalyst for innovation and growth, says Janet Amescua, CHRO, Oracle Mexico.  As disruptive technologies continue to reshape industries, the synergy of adaptability and communication stands as the guiding force propelling organizations toward a sustainable and prosperous future.