Aerospace Industry Struck by Microsoft Global Outage
By Reneé Lerma | Journalist & Industry Analyst -
Fri, 07/19/2024 - 16:18
A faulty update to the CrowdStrike Falcon platform triggered a global outage of Microsoft's servers, impacting sectors worldwide, including airports, hospitals, and banks. The goutage also affected Latin America, where disruptions impacted business operations and air travel.
In Mexico, Bloomberg reported that Volaris and Viva Aerobus encountered issues with their reservation systems, leading to operational adjustments and the cancellation of international flights. Passengers were urged to arrive early for manual check-in processes. Cancun International Airport and other terminals experienced delays in international flights, although air navigation systems remained unaffected.
Mexico Business News confirmed no disruptions at AIFA due to its Excel-based system. Mexicana de Aviación managed unaffected manual sales and distribution, maintaining normal flight operations.
Daniel Miranda, UPS International Supply Chain Manager said the company was operating without disruption. "Regarding our operational status, we have not encountered any issues”, he said to Mexico Business News.
Aeroméxico reported normal domestic operations but acknowledged delays for international flights due to global connectivity issues. "Domestic flights are departing without much trouble, but international flights are experiencing delays due to global connectivity issues," said Mexican President Andrés Manuel López Obrador.
In Argentina, the outage disrupted operations at airports like Ezeiza, where manual check-ins were necessary for airlines such as Iberia and JetSMART, facing intermittent service disruptions. Colombia's Aeronáutica Civil and Latam advised travelers to check flight statuses amid initial concerns, later confirming no significant air traffic disruptions.
In response to operational disruptions, major US airlines such as United, Delta, and American Airlines enforced a global ground stop, with the Federal Aviation Administration (FAA) coordinating fleet grounding until the issue was resolved. Across the United Kingdom, disruptions affected British airlines, causing significant delays at Heathrow and other airports.




