JAC Mexico Rolls Out Full Vehicle Support With Iké Asistencia

JAC Mexico announced a strategic partnership with Iké Asistencia, a leading provider of roadside assistance solutions, to deliver comprehensive support for all JAC vehicles in the country. The agreement is designed to enhance customer service and establish direct feedback channels with clients.

Through this collaboration, JAC customers will have access to a full range of services 24/7 nationwide. The offerings include tow truck assistance, battery jump-starts, tire changes, fuel or fluid delivery, locksmith services, online legal advice, and general automotive guidance. Additional travel benefits include hotel accommodations, transportation, and taxi services in the event of a vehicle breakdown.

The partnership also introduces an exclusive digital portal, enabling customers to track each case and communicate directly with support representatives. The system aims to provide faster response times and broader coverage across Mexico.

“I am convinced that customer trust is built in every detail, especially during unexpected moments. With this partnership, we reinforce our commitment to offering peace of mind and support to those who trust us, leveraging Iké’s expertise and capacity,” said Isidoro Massri, Director General, JAC Mexico. “This aligns with our vision of becoming the most valued brand in the automotive industry.”