70% of Latin Americans Lack Trust in Device Security, Fear Spying

Seventy percent of Latin Americans lack trust in the security of their electronic devices and fear that these devices may be "listening in on their conversations", according to a study by Sherlock Communications. This fear has led to changes in consumer behavior: 66% use a secondary email address for online purchases, and 41% limit the personal data they share online. 

"When discussing privacy and security in Latin America, data mistrust is predominant," said André Aranega, Digital Security Consultant, Sherlock Communications.

The study reveals that the primary concern is the unauthorized sale of personal data, which worries 77% of respondents. This is followed by concerns over cloud storage, with 74% uncertain about how their information might be used. Unauthorized use of credit cards is another significant concern for 48% of those surveyed. 

Additionally, there is a marked distrust in the effectiveness of government-provided legal solutions for data protection, with only 33% of respondents expressing trust in local data protection laws. "Although the legal framework on data protection varies across the region, this response is one of the most consistent in our study," said Aranega in an interview with TyN Magazine.

Regarding the online availability of personal information, 45% of respondents view this as problematic. Specific concerns include location tracking on personal devices (45%), unauthorized use of family photos (38%), and misuse of national identification numbers (39%). Furthermore, 55% of respondents indicated they would cease using a company's services if their personal information were leaked, and they would advise others to do the same, underscoring the potential for significant trust erosion in the industry.

The study also examines attitudes toward the development of artificial intelligence. Sixty-seven percent of respondents believe AI will enhance overall efficiency, but 63% think it will increase the risk of information fraud. Additionally, 69% are concerned about job losses due to AI. Socially, 67% worry about AI being used to create fake news, and 66% fear its impact on democracy.

 "We are experiencing a technological revolution that promises significant potential for growth, innovation, and leadership in shaping the future. However, it also presents serious challenges that require innovative interventions and solutions from both governments and businesses," concluded Aranega.