CONDUSEF Calls on Banks to Focus on Education, Not Quick Profits

Oscar Rosado Jiménez, president, National Commission for the Protection and Defense of Users of Financial Services (CONDUSEF), emphasized that financial institutions should approach financial education beyond short-term business gains. He stressed that their commitment must prioritize customer trust through product transparency and the promotion of habits that reduce financial stress and improve quality of life.

Rosado made these remarks during the inauguration of National Financial Education Week 2025, highlighting that the true measure of the financial system’s success is how it enables people to manage money with less worry, handle emergencies without instability, and build a future with confidence.

He noted that the Mexican financial system, government, and institutions must leverage technology to create environments that facilitate sound financial decisions. This includes designing products that are transparent, accessible, reliable, and secure, while ensuring robust cybersecurity against emerging risks.

The CONDUSEF president emphasized that personal finance involves not only technical decisions but also psychological and behavioral factors. He described financial stress as a “silent illness” that can be prevented through good money-management habits.

Citing data, Rosado noted that 75% of Mexicans who track income and expenses avoided debt in the last month, and 37% were able to save or increase their savings. He highlighted tools such as expense alerts, prepaid cards, automated savings and investment options, retirement planning, and personal finance apps as essential complements to budgeting.

He defined the goal of sound financial practices as achieving financial balance, linking it to emotional and social stability.

Beyond promoting sound financial decisions, Rosado stressed the importance of providing women, children, and students with access to financial information to make informed choices. He noted that financial management for women is a matter of equity, helping prevent economic violence, reduce dependency in toxic relationships, and promote empowerment, particularly emphasizing the need to discuss money management with young girls.