BEN, Skye Create AI Platform to Support Mexico’s Health System

Brand Engagement Network (BEN) and Skye Inteligencia LATAM announced the formation of Skye Salud, a new Mexico-based entity that will develop a sovereign augmented intelligence platform for the country’s healthcare system. The initiative seeks to support modernization efforts across a network that serves more than 130 million people and faces structural constraints tied to chronic diseases, documentation challenges, and uneven access to care.

Tyler Luck, Interim CEO, BEN, says the project aligns with the company’s strategy in regulated sectors and responds to a clear opportunity in the Mexican market. “Mexico represents a significant market opportunity to support the modernization of health care delivery through secure augmented intelligence,” he adds. The companies expect an initial launch in early 2026, subject to development progress and institutional readiness.

The announcement comes at a time when Mexico’s health system is under significant pressure. Years of underinvestment, population aging, and a rising incidence of chronic diseases have created a complex landscape. Diabetes alone affects over 14 million adults, and cardiometabolic conditions and violence continue to strain public institutions. Héctor Valle, Executive President, FunSalud, says the country’s investment gap directly affects infrastructure, specialists, and resource distribution. “We are among the countries that invest the least in healthcare, and our life expectancy is not good,” he says. He adds that while countries such as Japan and Spain advance in system performance, Mexico faces broader and more immediate challenges.

Specialist shortages highlight these gaps. Valle said most endocrinologists are concentrated in Mexico City, Jalisco, and Nuevo Leon, while states such as Campeche, Tabasco, and Guerrero have fewer than six specialists each. Hospital bed availability remains far below OECD standards, and projections suggest severe shortages by 2030. “Mexico has one hospital bed for a large number of inhabitants, and by 2030 the shortage will be enormous,” says Valle. “There is simply not enough budget to cover the need.”

These disparities are compounded by system fragmentation. “[Mexico’s] healthcare system is fragmented and complex. IMSS-Bienestar adds even more complexity,” Valle says. Access gaps between large urban centers and mid-sized cities persist, affecting the availability of specialists and diagnostic capacity. “We do not have enough doctors; we do not have them in the right specialties; and we do not have them in the right places,” he adds.

Amid these challenges, AI is emerging as a support tool. Valle says technologies such as augmented intelligence, telemedicine, genomics, and robotics can help accelerate care and reduce inequities. “AI can become a co-pilot for physicians: with patient data, it can help build clinical records and make use of unstructured information,” he says. Remote consultations, IoT-enabled monitoring and 3D printing of medical devices are among the tools that could strengthen delivery in underserved regions. Public-private collaboration and preventive models of care are central to these efforts, supported by cooperation with international institutions such as the World Bank.

Skye Salud is being developed amid broader changes in how organizations adopt AI. A Google Workspace survey of more than 1,000 young professionals in the United States found that 92% expect AI tools personalized to their writing style, organizational guidelines, and work history. Ninety percent say they would be more likely to use AI at work if outputs were context-specific. The findings indicate rising expectations for tailored systems, especially as hybrid work increases reliance on mobile communication. Yulie Kwon, Vice President of Product, Google Workspace, says personalization is becoming standard for emerging leaders.

Young professionals increasingly participate in designing AI workflows. Eighty-five percent say they feel confident personalizing AI tools, and 77% consider themselves active designers of those systems. One-third regularly use AI agents for professional and personal tasks, and most users describe these tools as partners rather than simple automation. The survey shows that workers frequently rely on AI for idea development, draft review and career planning, with 92% describing the feedback as valuable.

In Mexico, the adoption curve is accelerating. Randstad’s Employer Brand Research 2025 reports that nearly twice as many respondents as the previous year say AI is already influencing their day-to-day work. The report notes an improvement in overall perception of AI, suggesting a growing shift toward digital operations.

As BEN and Skye Inteligencia LATAM advance the development of Skye Salud, the platform will be designed as a secure, Spanish-language system tailored to local clinical workflows. It is expected to support documentation, interoperability, and operational efficiency across institutions. For Mexico, these capabilities align with broader goals to close access gaps, strengthen preventive care, and expand digital-first models. Valle says the path forward requires coordinated investment and long-term planning. “If we do not incorporate new technologies, the challenge will become unsustainable,” he adds.

The initiative signals a broader transition in Mexico’s approach to healthcare modernization, with AI positioned as a tool to support clinical decision-making, optimize scarce resources, and address longstanding inequities across the system.