Digital Access Will Create Millions of Jobs,But Displace Many:WEF

Increasing digital access is one of the most significant macro trends shaping the future of work, according to a recent report from the World Economic Forum (WEF). The Future of Jobs Report 2025, highlights that employers are particularly focused on how digital technologies are transforming their industries, with major implications for labor markets globally. 

WEF surveyed over 1,000 executives across 22 industries, representing more than 14 million workers, to understand the evolving demands of the job market. Among the findings, the report identifies big data specialists, fintech engineers, and AI and machine learning specialists as the fastest-growing job roles. These professions are expected to experience the largest percentage growth as businesses increasingly adopt AI. In Mexico, for example, 57% of SMEs are already using AI to optimize tasks and focus on critical activities, as reported by Microsoft. 

Software and application developers also remain in high demand, securing the fourth position among the fastest-growing roles. Along with technological advancements, geopolitical factors have contributed to the rise of security management specialists, who now rank in the Top 5 fastest-growing job categories. 

While digital transformation is expected to create millions of new jobs, it will also lead to significant job displacement. The report forecasts that the expansion of AI and data processing will generate 11 million new roles by 2030, though it will also replace 9 million jobs. In total, digital access is anticipated to create 19 million new positions, while displacing 9 million others.

The automation of tasks through robots and machines is projected to result in a net loss of jobs, with 5 million more roles being displaced than created. These changes will primarily affect clerical and administrative positions, such as cashiers, ticket clerks, and accountants. As these roles diminish, businesses will need to adapt and shift their workforce strategies.

“Advancements in artificial intelligence are not merely automating tasks, but reshaping the nature of work itself,” explains Matías Fernández, CEO, Acute Talent, on MBN.

The report underscores the importance of continuous learning in adapting to this evolving labor market. It predicts that by 2030, 39% of workers will need to develop new skills, with technological expertise being the most critical area of focus. As demand for tech-driven skills accelerates, companies will prioritize upskilling and reskilling programs to ensure their workforce is prepared for the changing landscape.

As AI advances, the need for human skills grows, according to Geny Oceguera, Human Resources Director, Samsung Electronics Mexico. Soft skills like empathy, leadership, and collaboration are increasingly vital for leading teams, solving problems, and building relationships.