Bringing Modern Payment Solutions for Small Businesses in Mexico

Q: What role does Vierge Group play in the Mexican payment methods market, and what factors allowed it to reach this position?
A: Last year, we consolidated our position as a leading player in the Mexican payment methods market. Our partnership with Pax Technology, the world's largest manufacturer of point-of-sale terminals, allowed us to introduce innovative technological solutions that meet the specific needs of the market. Our terminals, recognized for their quality and reliability, have a strong presence in retail businesses.

Our partnership with Pax Technology gave us an initial advantage, allowing us to deploy innovative Android terminals that put us at least two years ahead of the competition. We have invested in adapting to the Mexican regulatory environment and integrated technologies like the EMV protocol to ensure compatibility with all credit cards. By participating in international events, we have identified and brought disruptive technologies to the local market, such as the "Tap to Phone" solution, which turns any Android phone into a point-of-sale terminal.

Q: What distinguishes Vierge Group from other companies in the sector?
A: What sets us apart is our ability to offer innovative and accessible solutions that democratize payment methods in Mexico. Our "Tap to Phone" is the first solution in Mexico that allows SMEs to accept card payments using only an Android phone, eliminating the need for costly physical terminals. This not only reduces operational costs for banks and businesses but also drives financial inclusion in traditionally underserved sectors, such as small informal businesses and independent workers.

Q: How do you identify the specific needs of each client, and how do you tailor your solutions to each case?
A: We start with a detailed analysis of the client’s short and medium-term goals, identifying their target market and the challenges they face. We then hold meetings with various areas within the company to understand their specific needs. We have a broad portfolio of technological solutions, including over 60 terminal models, so it is crucial to determine which one best fits their requirements and is certified to operate in the local market. This approach allows us to offer a personalized and effective solution, ensuring each client receives the right technology for their goals.

A recent example that highlights our adaptability involved a client who needed a flexible and quick solution to integrate into the market. In this case, we adapted our offer to allow the client to use their own payment engine or integrate directly with the Prosa system, enabling it to operate within a week. We also supported several consulting companies through the terminal certification process, ensuring that their solutions met national and international standards such as those of Mastercard and Discover.

Q: What are the biggest challenges Vierge Group has faced in managing both a consulting firm and a technology company? 
A: One of the biggest challenges has been introducing a new philosophy into an industry traditionally dominated by a few players. Coming in with a different approach, the initial resistance was significant because people were not convinced that our technology could offer more than just basic functionality. A clear example is our Android terminals, which not only serve for payment collection but also allow vertical applications like attendance control or inventory management. Although the technology is world-class, the real challenge lies in convincing people to take advantage of its additional capabilities. This has required a constant effort in educating and motivating users to adopt new ways of using the technology.

Q: Which trends are shaping the payment method industry, and how are they influencing Vierge Group’s operations?
A: The impact of emerging technologies on the Mexican market is undeniable, but the key lies in their correct adoption. Businesses often struggle to understand how these innovations can benefit their specific operations. It is essential to interpret and adapt these technologies to the concrete needs of the client so that they are truly useful. Vierge Group focuses on providing tangible solutions that really add value, as we do in our collaboration with companies already implementing AI to create concrete and applicable products.

The main challenge in Mexico is the gap between the generation of new technologies and their effective adoption, especially in sectors like banking, where the implementation of algorithms and smart software is crucial for developing new products. For this reason, we are actively working on integrating solutions that allow businesses, even those with limited resources, to adapt to these technologies in a practical and accessible way.

Q: How does the company ensure that client data is protected against cyberthreats?
A: We comply with the most rigorous international standards for information security. We are certified under ISO 27001, which sets requirements for an information security management system, and we also hold ISO 9001 certifications, ensuring the quality of our processes. We also comply with the Payment Card Industry (PCI) Data Security Standard.

We pay particular attention to ensure data flows securely, ensuring that all information, such as credit card data, is handled encrypted and under strict privacy policies. We work closely with providers like Amazon to maintain best security practices at all times.

Q: What are Vierge Group’s plans for Mexico in 2025? 
A: We are planning a significant expansion in Mexico and other key regions. We are working closely with large multinational companies to consolidate our presence. In addition to strengthening our infrastructure in Mexico, we are also exploring projects in the European Union and Africa. In Mexico, we expect to expand our offering into sectors like automotive, mining, and healthcare, areas that represent great opportunities to apply our innovative solutions.

To consolidate these objectives, we are adopting a sector-focused strategy. We aim to leverage our technological solutions and adapt them to the specific needs of other industries. Our network of offices in Miami and Latin America also gives us access to broader markets, while we work closely with our partner companies to identify new business opportunities.
 

Vierge Group designs payment and project management solutions in sectors such as banking, technology, energy, and sustainability, among many others.