Podcast

Juan Montes
Juan Montes - Rethinking Customer Experience for All Generations
By Jordy Ulloa | Mon, 12/05/2022 - 07:55
E-Commerce & Retail
Juan Montes - Rethinking Customer Experience for All Generations
Juan Montes, Vice President and Head of SAP Customer Experience, Mexico, talked about adapting to the demands of different generations, customizing experiences at a massive scale and the balance between technological and human interaction with customers.

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