Fluid Control Solutions Maximize Compliance, Minimize Downtime

Q: What key shifts has SAMSON observed over the past 30 years in customer expectations, regulatory requirements, and the broader business environment within its core industries?

A: A primary change has been the heightened focus on environmental responsibility and strict adherence to social and corporate governance standards. In response to these shifting priorities, we adjusted our entire operational model to ensure that we are aligned with industry standards and evolving regulations. It is no longer sufficient to focus solely on competitive pricing or timely delivery; we are committed to providing value through socially responsible practices. This means strict compliance with environmental standards, sustainable sourcing practices, and, where necessary, avoiding materials from regions with ethical or political concerns. 

Another shift has taken place when building client relationships. Previously, relationship-building relied heavily on direct, in-person interactions. Heightened security concerns and a preference for digital communication have transformed this approach. Initial client engagement and follow-up meetings are now frequently conducted online, demanding a more nuanced and strategic approach to fostering connections in the digital landscape.

Q: How does SAMSON support ESG compliance in Mexico and globally?

A: SAMSON is committed to sustainability. Our headquarters in Germany recently relocated to a facility powered entirely by renewable energy sources, located in Offenbach. This facility uses solar and wind energy and incorporates green infrastructure, such as rainwater harvesting and green roofs, to reduce environmental impact. In Mexico, we have implemented similar measures, including rainwater collection systems and solar water heaters. We are also actively exploring additional renewable energy options for our local operations. These efforts reflect our dedication to advancing environmental stewardship across all regions where we operate.

Q: How does interest in ESG standards among Mexican clients compare to that of international clients?

A: The push for ESG practices has primarily been driven by international clients, yet we are seeing a rising interest among Mexican companies. Mexican businesses, especially those connected to global supply chains, are increasingly recognizing the importance of sustainability. This global focus on accountability and ethical standards has created a more universal alignment, with organizations across borders embracing these principles.

Q: What are the primary considerations and challenges SAMSON faces when working with the mining sector?

A: The mining industry, particularly in Mexico, places a strong focus on safety, and compliance is paramount. Our approach has been to develop solutions specifically tailored to meet these stringent demands. For example, we offer highly durable equipment with low-maintenance requirements, which reduces both the risk of accidents and the operational downtime associated with regular maintenance. This commitment to enhancing safety and reliability has allowed us to build trust and establish a strong reputation in the mining sector.

Q: What are the main advantages that the SAMGUARD software offers to the mining industry?

A: SAMGUARD is an advanced surveillance and predictive maintenance software that continuously monitors equipment performance across entire facilities. After collecting data for a year, it can accurately predict potential failures, allowing clients to address issues proactively rather than reactively. By preventing unplanned downtime, SAMGUARD helps lower maintenance costs, improve safety, and enhance productivity. The software is already well-established in the European Union and Brazil. In Mexico, we are talking with several plants and expect to launch SAMGUARD in two to three facilities next year.

Q: What opportunities is nearshoring expected to generate for SAMSON?

A: Mexico’s competitive production costs and strategic location make it an increasingly attractive hub for manufacturing. As nearshoring trends gain momentum, we anticipate rising demand from industries looking to establish production in the region. The government’s continued support for key sectors such as oil and gas and mining further solidifies Mexico’s competitive edge. With global demand for critical minerals like copper and lithium on the rise, we are confident that SAMSON’s role as a key supplier in these sectors will expand significantly.

Q: What additional areas will SAMSON develop to better serve its client base?

A: We are expanding our service and maintenance department by establishing a dedicated team focused specifically on SAMSON equipment maintenance and support, similar to an automotive service center. This specialized team will manage everything from routine maintenance to spare parts management, ensuring we can respond more quickly and effectively to our clients' needs. This expansion will further enhance our reputation for reliability and client support.