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How C-Suite Perception Gaps Damage Customer and Employee Loyalty
How C-Suite Perception Gaps Damage Customer and Employee Loyalty
By Matias Fernandez - Wed, 08/05/2026 - 07:30
Closing C-suite perception gaps and reducing operational friction boosts employee engagement and customer loyalty, writes Matías Fernández.

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The Invisible Equation of Talent and Customer Loyalty
The Invisible Equation of Talent and Customer Loyalty
By Matias Fernandez - Wed, 06/10/2026 - 08:00
Toxic culture and poor leadership drive employee turnover, while high engagement increases company profitability, writes Matías Fernández.
The War for Talent Is Over — and Most Companies Have Already Lost
The War for Talent Is Over — and Most Companies Have Already Lost
By Matias Fernandez - Thu, 04/09/2026 - 08:30
Strategic talent design and AI transformation will define competitive advantage and labor productivity through 2027, writes Matías Fernández.
Why Your Hiring Process is Delaying Your Market Growth
Why Your Hiring Process is Delaying Your Market Growth
By Matias Fernandez - Thu, 02/12/2026 - 08:00
Hiring is an execution engine. Fixing 'Frankenstein JDs' and candidate experience can accelerate business growth, writes Matías Fernández.
Enterprise IT Spend to Soar 236% by 2029 on AI and Cloud Push
Enterprise IT Spend to Soar 236% by 2029 on AI and Cloud Push
By Diego Valverde - Fri, 12/19/2025 - 11:57
A projected 236% jump in IT spending by 2029 highlights how AI, edge computing and cloud platforms are reshaping enterprise systems and workforce
2026: How Human Talent Becomes the Ultimate Competitive Advantage
2026: How Human Talent Becomes the Ultimate Competitive Advantage
By Matias Fernandez - Fri, 12/12/2025 - 07:00
2026 will demand strategic empathy and execution courage from leadership amid AI adoption and shorter workweeks in Mexico, writes Matías Fernández.
Talent in Charge: Rethinking the Interview Process
Talent in Charge: Rethinking the Interview Process
By Matias Fernandez - Mon, 08/11/2025 - 07:30
Experience, skills-based hiring, and brand reputation are now pillars for talent recruitment — and business success, writes Matías Fernández Ilarde.
We Talk Too Much, Think Too Little, and Lead Even Worse
We Talk Too Much, Think Too Little, and Lead Even Worse
By Matias Fernandez - Thu, 06/05/2025 - 08:00
In Latin America, talent is often set up to fail by rewarding before preparation, writes Matias Fernández, emphasizing the need for critical thinking.
Ibero-America’s Best Asset Is Our Youth, and It’s Going to Waste
Ibero-America’s Best Asset Is Our Youth, and It’s Going to Waste
By Matias Fernandez - Tue, 06/03/2025 - 07:30
Ibero-American youth are ready to lead. It’s time to connect them to real jobs, skills, and opportunity before it’s too late, writes Matias Fernández.
New Talent Playbook: AI, Leadership and Workforce Transformation
New Talent Playbook: AI, Leadership and Workforce Transformation
By Matias Fernandez - Mon, 03/10/2025 - 07:00
AI and leadership evolution are shaping the future of work. Upskilling, inclusion, and engagement are key to success, writes Matias Fernández.

A Vision for Latin America: Harnessing Private Sector Power
A Vision for Latin America: Harnessing Private Sector Power
By Matias Fernandez - Fri, 01/17/2025 - 10:00
The private sector offers a pathway to growth and prosperity, but it needs sound policies and collaborative governance, writes Matias Fernández.