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By Thiago Goncalves - Wed, 08/20/2025 - 08:30
Conversational AI is transforming customer service in Mexico by providing continuous, personal, and contextual support. Thiago Goncalves explains.
https://mexicobusiness.news/tag/ai-chatbots
More AI, Cloud & Data
By Diego Valverde - Thu, 07/31/2025 - 08:10
AI chatbots like ChatGPT and Gemini are reshaping search, favoring direct answers over links, challenging corporate SEO.
By Diego Valverde - Tue, 07/29/2025 - 10:20
Operational clarity, combined with real-time data integration across channels, enables smarter decision making, says Infobip’s Janeth Rodriguez.
By Diego Valverde - Wed, 05/21/2025 - 11:10
Governments are increasingly adopting AI, driving digital transformation, efficiency, and citizen services, says KPMG.
By MBN Staff - Tue, 01/28/2025 - 08:15
A new malicious AI chatbot, GhostGPT, is empowering cybercriminals to create malware, phishing scams, and more.
By Marie-Pierre Mercier - Tue, 01/14/2025 - 10:00
As businesses strive to remain competitive in the digital world, AI presents both opportunities and challenges, writes Marie Pierre-Mercier.
By MBN Staff - Fri, 12/27/2024 - 10:02
The Yucatan government has pushed an AI-powered suicide prevention initiative to target the region's high suicide rate.
By Tomás Lujambio - Thu, 12/07/2023 - 10:00
CFE SIM cards extend services to underserved communities, business leaders discuss AI applications, and Meta faces criticism for biased censorship.
By Tomás Lujambio - Thu, 11/23/2023 - 11:21
Industry leaders gathered in Mexico’s British Embassy to discuss localized cybersecurity risks, and Google sued scammers impersonating the company.
By Tomás Lujambio - Mon, 11/20/2023 - 09:00
Google contends scammers are luring users to install fake Bards containing malware that allows them to retrieve social-media login credentials.
