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The Customer-Centric Shift: Innovation in Experience, Not Product
By Jovanni Juárez - Mon, 12/08/2025 - 06:30
Customer-centricity demands listening to real-time customer signals and acting on the customer agenda to drive loyalty, writes Jovanni Juárez.
https://mexicobusiness.news/tag/competition
More Finance & Fintech
Toward 2026: The Challenge and Opportunity of Open Banking
By Nick Grassi - Wed, 11/19/2025 - 06:00
Open banking is the financial sector's future. To survive, banks must invest in APIs, data security, and fintech collaboration, writes Nick Grassi.
Innovative Solutions Reshaping How People Save, Pay and Invest
By Myriam Cosío - Tue, 11/18/2025 - 07:00
For digital payments, the next challenge is achieving a truly Interconnected financial ecosystem to drive economic growth, writes Myriam Cosío.
Telefónica’s 2026–2030 Plan Signals Possible Exit from Mexico
By MBN Staff - Thu, 11/06/2025 - 11:30
Telefónica’s 2026–2030 plan refocuses on core markets, signaling a possible exit from Mexico amid growing telecom competition.
Fintech Revolution: Open Finance and Inclusion in Mexico
By Federica Gregorini - Tue, 10/28/2025 - 06:30
Fintechs are driving financial inclusion in Mexico using technology and open finance, boosting competition and access, writes Federica Gregorini.
Revolut Secures Final Approval to Operate as a Bank in Mexico
By MBN Staff - Mon, 10/20/2025 - 11:00
Revolut secured final approval from Mexican regulators to operate as a bank, while pursuing expansion in Colombia and Argentina.
Customer-Centric Healthcare: Strategy, Technology, and Trust
By Fernando Lledó - Thu, 10/09/2025 - 07:00
A customer-centric approach is vital in healthcare as strategies like personalization and trust drive loyalty and growth, writes Fernando Lledó.
Brazil Approves Bimbo-Wickbold Deal, Requires Brand Sales
By MBN Staff - Thu, 09/18/2025 - 10:56
Brazil’s CADE approves Grupo Bimbo’s acquisition of Wickbold, with conditions requiring divestment of several brands to safeguard competition.
Mexico's Tariffs on China: Reshaping the Auto Industry
By Fernando Enciso Pérez Rubio - Thu, 09/11/2025 - 07:00
Mexico planned tariffs on Chinese auto imports to protect domestic makers risks consequences for consumers and distributors, writes Fernando Enciso.
Grid Code Compliance Demands Proper Enforcement: Diram
By Perla Velasco - Wed, 08/13/2025 - 12:39
Diram discusses Mexico's potential as a tech export hub and the challenges of inconsistent Grid Code enforcement amid infrastructure limitations.