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By Mariana Allende - Thu, 11/13/2025 - 10:28
Moneypool made history on Shark Tank México, Banxico launched a credit transparency consultation, and Banorte expanded in Monterrey.
https://mexicobusiness.news/tag/contact-center-0
More Finance & Fintech
By MBN Staff - Mon, 11/10/2025 - 16:11
Banorte is investing MX$741 million to expand its Monterrey contact center, creating 2,800 jobs and boosting its workforce to over 5,800.
By Diego Valverde - Wed, 09/17/2025 - 10:10
AI tools make human teams more decisive, autonomous, and efficient, leading to reduced customer wait times, says Pablo Boni, CEO, Inconcert.
By MBN Staff - Thu, 08/14/2025 - 15:17
BBVA Mexico launches AI assistant "Blue" to cut call center times from four minutes to under one, improving customer service efficiency.
