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Modernizing Mexico’s Insurance Industry: AMIS
By MBN Staff - Thu, 04/11/2024 - 15:40
The Mexican Association of Insurance Institutions (AMIS) Insurers Convention addressed the challenges and opportunities facing the insurance industry.
https://mexicobusiness.news/tag/customer-experience
More E-Commerce & Retail
Mercado Libre Reports Record Revenue of US$4.2 Billion in 4Q23
By Mariana Allende - Fri, 02/23/2024 - 17:05
Mercado Libre achieved its highest-ever revenue of US$4.2 billion in 2023 attributed to its technological improvements.
KPMG's Vision: Elevating Customer Experience Through AI and ESG
By Eliza Galeana - Fri, 02/16/2024 - 13:31
A KPMG study revealed that the implementation of AI and ESG parameters is key to providing a good customer experience.

BanCoppel, Western Union Enable Remittance Transfer Through App
By MBN Staff - Wed, 02/14/2024 - 15:32
BanCoppel and Western Union joined forces to introduce a new digital remittance service for customers in Mexico.
The Importance of CIAM in Improving Customer Experience
By Erik Moreno - Mon, 01/22/2024 - 09:00
Erik Moreno explores the management of customer identity and access and how it can strengthen company security while improving the user experience.
2024: Transformation and Prospects for Physical Retail
By Francisco Álvarez - Fri, 01/12/2024 - 17:00
Physical retail in Mexico is at an exciting juncture, with new trends set to benefit those retailers who embrace them, writes Francisco Alvarez.
Real Estate Agents in the Proptech Era: A Winning Partnership
By Bernardo Cordero - Wed, 12/13/2023 - 11:00
In the new real estate landscape, collaboration is the key to success for both agents and proptechs, writes Bernardo Cordero.
CFE SIM Cards, AI Applications, Meta’s Biased Censorship
By Tomás Lujambio - Thu, 12/07/2023 - 10:00
CFE SIM cards extend services to underserved communities, business leaders discuss AI applications, and Meta faces criticism for biased censorship.
The Path to an Innovative Payments Industry
By Héctor Cárdenas - Wed, 12/06/2023 - 11:00
Three fundamental elements are needed to enhance online payment services: expansion, security, competition. Hector Cardenas provides the details.
The Power of AI and Conversational Commerce
By Héctor Soto - Tue, 11/28/2023 - 18:27
Manuel Centeno of Yalo urges businesses to embrace AI, likening its importance to having a website—crucial for thriving in the digital era.