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Operational Capacity Only Meaningful When Measured Against Growth
Operational Capacity Only Meaningful When Measured Against Growth
By Francisco Hernandez - Tue, 08/04/2026 - 05:30
Aligning operational capacity with commercial growth protects customer experience, retention, and business value, writes Francisco Hernández.
https://mexicobusiness.news/tag/customer-lifetime-value
More E-Commerce & Retail
CLV, E-Commerce Reshape Mexican Retail
CLV, E-Commerce Reshape Mexican Retail
By Eliza Galeana - Wed, 05/20/2026 - 18:01
Companies are redefining CLV as a long-term strategic capability for customer management. This is the weekly roundup!

Rethinking Customer Lifetime Value: Beyond Data to Strategy
Rethinking Customer Lifetime Value: Beyond Data to Strategy
By Adrián Álvarez del Castillo - Thu, 05/14/2026 - 06:00
Customer value is an organizational capability, not just a metric, driven by trajectories and differentiated decisions, writes Adrián Alvarez.
The 5 Engines Redefining the Power of E-Commerce in Latin America
The 5 Engines Redefining the Power of E-Commerce in Latin America
By Héctor Tinjacá - Wed, 12/03/2025 - 06:30
Latin American e-commerce success hinges on 5 levers: AI, RMNs, c-commerce, payment fragmentation, and omnichannel logistics. Hector Tinjacá explains.
Mexico Reports GDP Growth: INEGI
Mexico Reports GDP Growth: INEGI
By Emilio Aristegui - Thu, 09/01/2022 - 10:10
The Mexican economy shows signs of gradual recovery. This and more in this week’s roundup!
Customer Lifetime Value: The Importance of Loyalty Programs
Customer Lifetime Value: The Importance of Loyalty Programs
By Chiara Sheldon - Thu, 08/25/2022 - 13:00
Understanding specific touchpoints will create authentic loyal customer relationships that make any business successful, writes Chiara Sheldon.