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By Javier García Iza - Thu, 11/20/2025 - 06:30
Follow the money, don't chase it: To achieve 'infinite marketing ROI,' focus on customer satisfaction and quality, writes Javier García Iza.
https://mexicobusiness.news/tag/customer-satisfaction
More Finance & Fintech
By - Tue, 05/20/2025 - 06:30
AI can’t feel, but when designed with care, it can act with empathy, and enhance the human side of insurance, writes Juan Ignacio González Gómez.
By MBN Staff - Fri, 05/16/2025 - 17:48
BMW’s San Luis Potosi plant won the 2024 CANACINTRA Quality Award for excellence in process efficiency, innovation, and continuous improvement
By José Escobedo - Thu, 05/15/2025 - 11:00
Surexs’ Ammia digital ecosystem lets businesses sell insurance easily, boosting recurring revenue with secure, turnkey digital integration.
By Milton Magos - Tue, 01/28/2025 - 14:00
Success in shipping produce requires a thoughtful blend of strategies to tackle key challenges. Milton Magos provides some vital tips.
By Óscar Goytia - Fri, 01/24/2025 - 10:36
Mexicana de Aviación's 2025 plan adds 14 destinations with Embraer jets, tackling operational challenges
By Elizabeth Zavaleta - Fri, 01/10/2025 - 14:00
Agentic AI will revolutionize work with autonomous task execution for a more productive, efficient, and smarter future, writes Elizabeth Zavaleta.
By Carlos Barbery - Wed, 01/08/2025 - 12:00
The white goods industry is characterized by innovation, which drives companies to develop opportunities for improvement, writes Carlos Barbery.
By Diego Valverde - Wed, 12/18/2024 - 11:20
Everyone must embrace a security culture; without it, even the best cybersecurity strategies can fail, says SECNESYS.
By Óscar Goytia - Mon, 12/16/2024 - 12:45
Chinese automakers in Mexico are growing with competitive pricing and advanced tech, but face rising customer complaints about quality and service
