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By Luis Fernando Pelayo - Wed, 12/17/2025 - 06:00
The e-commerce hurdle in Mexico is low financial literacy. Entrepreneurs must educate customers to ensure scalability, writes Luis Fernando Pelayo.
https://mexicobusiness.news/tag/customer-service
More Logistics
By Adriana Alarcón - Wed, 08/27/2025 - 13:13
Rapid delivery, top talent, and a customer-first approach are necessary to grow in the Mexican market, says Uline’s José Benitez.
By Thiago Goncalves - Wed, 08/20/2025 - 08:30
Conversational AI is transforming customer service in Mexico by providing continuous, personal, and contextual support. Thiago Goncalves explains.
By Carlos Ramirez - Mon, 08/11/2025 - 06:00
AI is a game-changer for fintech, driving innovation through personalized banking, fraud detection, and algorithmic trading, writes Carlos Ramirez.
By José Escobedo - Tue, 07/29/2025 - 10:00
For the past 10 years, Surexs has offered corporate insurance solutions that respond quickly and precisely to the real needs of companies.
By Milton Magos - Mon, 07/07/2025 - 06:30
Human expertise is crucial for cross-border logistics, providing cultural intelligence and risk mitigation that tech alone can’t - Milton Magos.
By Antonio Tejedo - Mon, 07/07/2025 - 06:00
Mexico's logistics backbone is supported by the Five P’s: People, Products, Processes, Partnerships, and Performance, writes Antonio Tejedo.
By Aura Moreno - Thu, 06/26/2025 - 09:00
The broker stays a trusted advisor while AI automates claims and detects fraud, says Joaquin Barreiro, CCO, Interesse.
By Elizabeth Zavaleta - Mon, 06/23/2025 - 07:00
Mexico's retail is transforming with AI agents, a market that is rapidly growing, driving efficiency and revenue, writes Elizabeth Zavaleta.
By MBN Staff - Fri, 06/20/2025 - 14:53
MG México names Fernando Concheso as Sales Director, celebrating 200,000 units sold since 2020 and aiming to expand its national presence
