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The Customer-Centric Shift: Innovation in Experience, Not Product
By Jovanni Juárez - Mon, 12/08/2025 - 06:30
Customer-centricity demands listening to real-time customer signals and acting on the customer agenda to drive loyalty, writes Jovanni Juárez.
https://mexicobusiness.news/tag/customization
More Tech
Will Low-Code Replace Traditional App Development?
By Jose Angel Tinoco - Wed, 11/19/2025 - 07:00
Low-Code enables rapid, low-cost app development, but it's complementary to traditional coding for mission-critical apps, writes José Angel Tinoco.
Adaptability: A Key Differentiator That Enables Growth
By Adriana Alarcón - Tue, 08/26/2025 - 16:18
Adaptability, agility, and technology are essential to deliver customized, multisector, end-to-end solutions, says Accel Logística’ Guillermo Godoy.
Efficiency, Safety, Sustainability Through Chinese Machinery
By Paloma Duran - Mon, 08/04/2025 - 15:50
Hybrid trucks, intelligent excavators, and customizable solutions allow Zoomlion to deliver energy-efficient equipment tailored to local needs.
South Korea, China Beauty Brands Expand Rapidly in the West
By Mariana Allende - Tue, 06/17/2025 - 07:31
Asian beauty brands from South Korea and China expand globally, leveraging innovation, marketing, and investments.
Driving Fleet Efficiency Through Flexibility, Innovation
By Adriana Alarcón - Tue, 04/15/2025 - 14:45
By tracking fuel consumption, driver behavior, and vehicle performance, businesses can improve efficiency, says PosiTrace’s Aleksandr Mazalov.
Automation Allows for Flexible, Scalable Storage Solutions
By Adriana Alarcón - Wed, 02/05/2025 - 11:15
Automation eliminates storage inefficiencies, making inventory management seamless and more user-friendly, says Spakio’s Santiago González.
Rolls-Royce Invests US$370 Million to Boost Luxury Output
By MBN Staff - Fri, 01/10/2025 - 17:00
Rolls-Royce invests US$370 million in its Goodwood HQ to expand Bespoke and Coachbuild programs, meeting rising demand for luxury vehicles.
PIL Expands Presence in Mexico with New Offices in Mexico City
By Adriana Alarcón - Fri, 12/06/2024 - 09:40
Pacific International Lines (PIL) opens new offices in Mexico City, enhancing its presence with customer-focused, sustainable logistics solutions.
Llave MX to Digitalize 80% of Government Procedures: Tech Week
By Diego Valverde - Thu, 11/21/2024 - 13:09
Mexico’s Llave MX aims to digitalize 80% of government procedures, while Chile, Mexico, Colombia, and Brazil lead Ibero-America’s digitalization.