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By Carlos Martinez - Thu, 08/07/2025 - 07:00
Using synthetic customers and GenAI, companies can accelerate innovation, reduce costs, and improve customer experience, writes Carlos Martínez.
https://mexicobusiness.news/tag/net-promoter-score
More Automotive
By Óscar Goytia - Thu, 07/31/2025 - 10:36
For years, Mexico received innovation only after other countries. This is no longer acceptable, says JAC’s Isidoro Massri.
By Diego Valverde - Mon, 06/23/2025 - 13:50
Insurtech’s are transforming the sector through document digitization, boosting efficiency, personalization, and cutting costs.
By Sofía Garduño - Tue, 07/30/2024 - 08:39
Access to advanced technology at affordable prices often makes the difference between life and death, says Hospitales MAC’s Eduardo Verboonen.
By Eric Rossati - Tue, 10/03/2023 - 09:00
Today’s customers are focused on experience. Eric Rossati looks at some tools to help brands deliver on expectations and reap the subsequent rewards.
