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Lessons From Harvard Kennedy School of Business’ Ronald Heifetz
By Pablo Estévez Hinojosa - Tue, 02/06/2024 - 15:00
When facing business issues, managers must understand that you cannot apply a technical solution to an adaptive problem, writes Pablo Estevez.
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Lessons From Harvard Kennedy School of Business’ Ronald Heifetz
By Pablo Estévez Hinojosa - Mon, 02/05/2024 - 11:00
When facing business issues, managers must understand that you cannot apply a technical solution to an adaptive problem, writes Pablo Estevez.
When the End of Your First Sale is Just the Beginning
By Pablo Estévez Hinojosa - Wed, 08/02/2023 - 12:00
As a founder, you might think that when you’ve made your first sale, you’re done selling. But that’s just the beginning, writes Pablo Estevez.
Mastering the Art of Customer Conversations
By Pablo Estévez Hinojosa - Tue, 11/08/2022 - 10:00
Now that brands have discovered messaging experiences as a new way of connecting with their target audience, they have to master the skill.
Reliable Feedback Loops: The Key to a Smooth Payment Experience
By Pedro Alcalá - Thu, 05/12/2022 - 17:57
The successful calibration of user experience tools allows companies to gather useful user opinions, generating a virtuous cycle.
Smooth Payment Experience Is Essential for E-commerce
By Antonio Gozain - Thu, 04/07/2022 - 08:55
The simplicity, speed and smoothness of online payments directly impact e-commerce retailers’ business goals and revenues.